QuickBooks Online

Chelle was very helpful in getting the answers that we needed.

Vinny did a great job reconnecting us to Quickbooks. Thank you Vinny!

Nick was amazing! Really went above and beyond to answer any questions I had

NICK helped me fix many quickbooks synchronization issues with our shopify account

Francis was quick to answer all of my questions and provide support, great experience.

Vinny has been very patient with me since the first chat. I am new to integrating shopify and QB and her support has helped me very much. I feel more confident I am categorizing and matching the transactions appropriately.

Sherwin was very helpful, thank you

Sam was helpful and did all what I needed. Thank you a lot, i believe I worked with Sam a lot of times and she was always able to help me 100% of the time.

Valerie was so helpful with getting Shopify connected. It has not all the way synced but she keeping an eye in it and I appreciate that so much. Great customer service.

Wennie was a very helpful advisor and got us up and running after we had gone round in circles for hours trying to make the apps talk to each other. Integration of quickbooks and shopify with its new updates meant we could not work the way we had done for years and so Wennie talked us through the whole process and managed to get it al synced and it all seems to work be it in a new format. Thank you for your support

Still not recording sales tax in QBO > absolute junk since Intuit took over from OneSAAS

Vinny and Juliet are nice and patient

thank you CHELLE for your support, it’s very much appreciated

Something happened at the end of August that stopped this app from working. Getting the same error everyone else is: "Failed to provision account. Error=AccountInactive: "Your account has already been successfully migrated or migration is in progress, so this connection can no longer be modified. Please try again later or contact customer support. Error Id: us1~260824-40000153-0001-c500-b63f-84710c7967bb" Quickbooks is non-responsive to support requests.

Customer Service takes forever. Wanted to disconnect our old bookkeeper's account and reconnect with our new gal. App is currently infinitely "Loading..."

App simply doesn't work any more after years of being fine. Tried reinstalling but still same error: 'Error Id: us1~260822-40000b76-0000-8000-b63f-84710c7967bb'.

The original qbo connector app worked for years, this newly launched version is garbage! it is using inactive tax codes / auto put a custom sync date of October 2025 (creating duplicate sales & tax amounts) requires reviewing on things that never needed previously and is over all not relying on templating or rules. I have reached to to both QBO advanced support and integrations but they will not escalate the problem without jumping through ridiculous hoops and wasting hours of my time... They are using live stores as a sandbox to work out bugs on the fly... Intuit you can and should have done better (0 stars)

Sherwin was very helpful in assessing my issues and escalated to appropriate developers.

its crashed Something went wrong. Failed to provision account. Error=AccountInactive: Your account has already been successfully migrated or migration is in progress, so this connection can no longer be modified.

I had a great experience with QuickBooks Online Support. Hensleigh was professional, knowledgeable, and took the time to understand my concerns regarding the Shopify integration.