All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
Review RSS Feed Review RSS Feed

3 / 5 Share

April 27, 2026

I don't know about the app yet, but Sam was great working through a setup problem

Using app

--

Total reviews

1

Average rating

3.0

5 / 5 Share

April 27, 2026

francis was great with the issue i had giving me multiple workarounds and following up once my issue is resolved

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

Sam was incredibly helpful and patient. His customer service is a credit to the company

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

April 27, 2026

The most glitchy app ever. Intuit cannot create anything without an insane amount of glitches. Support just blames shopify for it not working and won't actually help you resolve the issue.

Using app

Over 4 years

Total reviews

13

Average rating

2.9

Developer Reply

Hi there, very sorry to hear about the experience. Could we request that you get in touch with out integration experts via [email protected], so that we may assist?

5 / 5 Share

April 24, 2026

Chelle was very kind and willing to help. Ultimately, I needed to contact Shopify support for assistance on this issues, so it was not resolved.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

The app has saved me lots of time when moving our online shop to Shopify. When we needed support Valerie helped we fixed the issue so very happy. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Sherwin was fantastic at helping me connect and sync my Etsy. So far all is well and I have a place one place for all my e-commerce transactions.

Using app

34 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

April 23, 2026

The new version created a host of problems for me. I reached out to support and Jasmin helped fix the issue. She guided me step by step and was very patient and friendly.

Using app

About 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

April 23, 2026

Jasmin helped me out as best as she could with my issue. Was a wierd glitch

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Jii helped me step by step fix issues with my Shopify Connector app that was running 2 versions and creating syncing issues. Jii made everything work again. Thank you Jii!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Jii was extremely helpful with an issue I was running into with my Shopify integration. In fact, Jii even provided a job aid that walked me through Shopify menus to correct the issue going forward. That is more than most vendors are willing to do in helping a customer. I appreciate the assistance.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

Francis was great help. I have had trouble with the new update, Francis was able to get me disconnected from the new app and reconnected to the old app. She was a lifesaver, Thank You for all your help. She has gone above and beyond to help me. Thank You Francis

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

Nick was very patient and walked me through the process. Thanks for your help Nick

Store

zinhome

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Kate was great. She helped and when she couldn't help me, escalated my issue with the development team

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Service rapide et efficace de la part de Sherwin

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Nick is one of the best! He took the time to make sure I got it right. Great app!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Super happy with it. Had a drama and Rhica helped me out quickly!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2026

Sherwin wasa great help on the chat.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Very good app, and even better support. We connected with Samantha who was extremely helpful. Thanks!

Using app

Over 2 years

Total reviews

4

Average rating

4.5

1 / 5 Share

April 16, 2026

Awful app, old one was much better. It is very glitchy (so far, five glitches) and far more admin than the previous version. Jasmine was very helpful, but issues are still not resolved so the app is unusable

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, sorry to hear about the experience and thank you for the feedback. We can confirm that the issues you are facing have been acknowledged and our team is actively investigating. If you have any further questions please continue to let us know via [email protected].