All reviews

Rating Breakdown

  • 5
    92% (2,738 ratings)
  • 4
    6% (179 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,978)
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4 / 5 Share

Feb. 27, 2026

My help today saved me tons of time. Sherwin got my issues resolved right away.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 27, 2026

JASMIN was quick to help resolve my online issue!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Nick was helpful tonight in solving the on-going issues we were dealing with after the new version was integrated.

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Nick was very helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Chelle was very efficient and was able to help me with my questions about the reconciliation process of the Shopify integrations right away! Great customer service from Chelle!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Jenny is the absolute best, fantastic support and really strives to make this worthwile

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Jebran was very fast, and supportive through the setup process

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 25, 2026

Had a few problems with information just not syncing properly and had no way to fix it myself. But Francis from support was super helpful and got everything done quickly.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 25, 2026

Chelle helped us diagnose a few issues with the connector not accepting transactions and payouts not being posted, still waiting on final confirmation but Chelle was on it!

Using app

6 days

Total reviews

3

Average rating

3.7

4 / 5 Share

Feb. 25, 2026

The app itself could be more user-friendly and better defined in the settings. Jenny has worked wonderfully with me to help me understand the relationship between the app and QBO. Hours of work! Thank you, Jenny.

Using app

About 4 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 25, 2026

Chelle was really helpful and friendly. Great service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Arlene was very helpful with helping me troubleshoot our sync issues.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Support is always responsive and friendly. I have worked with Francis and he is great!

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 22, 2026

The new app isn't performing as well as expected. Nick was super helpful in troubleshooting.

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2026

JASMIN was incredibly helpful with resolving product syncing issues to get us back up and running quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 19, 2026

Nick was an amazing support person. The app got replaced by an "upgrade" which is VERY broken. Nick walked me through restoring my old version of this integration, which always worked fine. Saved my bacon!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 19, 2026

We were able to update the inventory classification of the store product by the help of Rods of OneSaas. She was thorough and patient on looking on our different stores and finish the project. I appreciate the great service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Jenny was very helpful in navigating me through adjusting how Shopify transactions were pulled into my books.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Sherwin cleared out my errors in QB within a minutes. Thank you!!!

Store

ORYKTO

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Live chat assistant saved the day as the connector that syncs transactions was having issues since a major upgrade. I was able to get it resolved with the kind help of Sherwin who advised me that there was an active issue the developers are working on. The solution for now was to roll-back to the previous version and sync from the date of thee last successful import. Sherwin also kindly fixed issues with some transactions that could not initially sync using the old connector. I hope the new version get's fixed soon :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0