All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2026

I have just started using it, needed some help, RHICA did a great job assisting me through initial setup and everything looks good so far.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2026

Sometimes the connection is buggy, but thankfully the support team is wonderful. Sam helped me to go through everything and fixed the mess. Sam is wonderful.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Excellent customer service from RODS today, i was very confused but RODS sorted it for me in no time. Thanks again.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great help with explaining the whole process and sticking with me for almost 4 hours. Francis was extremely patient and knowledgeable throughout, making sure I understood every step clearly. He also helped me with the QuickBooks and Shopify integration, which made a big difference for my business operations. On top of that, he took the time to answer all the questions and doubts I had without rushing, which I really appreciated. Overall, it was a very smooth and helpful experience. Shoutout to Francis for the excellent support looking forward to more assistance in the future!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Nick is very responsive and helpful

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2026

Having just come from a monstrous experience with Tik Tok customer service that lasted days, speaking to automated bots and no resolution after four days, It was a pleasure to speak with Nick on The Shopify Connector who jumped in and helped me resolve syncing issues immediately. He stayed every step of the way and walked through everything with me until it was perfect again. A real gem!

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 31, 2026

chelle was a great help

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2026

I had a great experience with Jasmin from the QBO Connector support team. She was extremely helpful in assisting me with integrating Shopify and QuickBooks Online. Jasmin guided me step by step, explained everything clearly, and made sure the integration was set up correctly without any confusion. Her support saved me a lot of time and stress. Highly professional, responsive, and knowledgeable — I truly appreciate her help. Thank you, Jasmin!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

The Shopify Connector By QuickBooks was upgraded recently and the sync had a lot of issues. I managed to get support from Jasmin who was amazing and fixed up all my issues. Thank you Jasmin!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Incredibly swift assistance from Jasmin, sorted issue immediately. thankyou!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2026

JASMIN helped clear up my issues on using the shopify connector. It is integrated with QBO and the first time using it, I had some questions which she patiently helped with and making sure I was confident in next steps.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Works great with QBO. Get support when you need it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Chelle was very helpful in resolving issues with transactions that were incorrectly marked as unpaid in the integrations app, even though they had been paid.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

Wen and Chelle helped me sort out my problems with the new Shopify connector integration. Wen and Chelle helped me over the course of a week continuously, gave me a ticket number and came back to me at a moments' notice. Excellent service

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

Sherwin popped up offering to help with my set up and made it really straight forward

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

I was helped by Jii, who was knowledgeable and quick. Took care of the problem promptly. Thank you!! Brenda

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2026

The disconnect between our store and QuickBooksOnline persisted for 3 weeks with no resolution from Shopify or QuickBooks. Finally we reached out to One Saas and Val was incredibly persistent and after 5+ hours solved our problem. Her ability and persistence in trouble shooting the problem was incredible and we are extremely grateful

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Sam has been very helpful in working through a technical problem. Thanks Sam!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Thank you for helping Sam, Jenny and Kate :)

Using app

7 days

Total reviews

1

Average rating

5.0