QuickBooks Online

Dean was so so helpful in making sure our Shopify data was syncing correctly into our QBO file. Super grateful for his professionalism and knowledge on the subject.

Great overview of our income and expenses, which allows us to better analyze our business performance. Also received top-notch support from ROM!

I had a workflow issue that Troy fixed so easily! He was quick, very friendly over chat, and I was impressed!

Overall a great app. Customer support is excellent when you have problems as well. It's a little hard to get it all set up correctly but it saves a lot of time when you do.

I had some issues with connector and my products were not syncing, but Clarisse helped me out, and my problem was solved.

I had an issue with connector today and I reached out to the customer service for help. Luckily I got connected to ROM and let me tell you it was the best customer service experience I ever had. The patience, the detailed instructions, the dedication to help. This experience really made my day and I'm thankful for Rom's help.

I had issues with syncing between Shopify and QBO and Sherwin from connector jumped on to help. He was so fast and so helpful. He solved all my issues and he even educated me on a few points to do with connector and QBO. Once finished he gave me some links to QBO for me to learn more. Great help!

I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.

Quick response and support from David on chat. Identified my set up issue immediately. Thanks again!! Ben helped on a second issue and was also very quick and helpful Update: I've now use the app for 2.5 years and have been happy with the quick support. Sherwin was able to provide quick answers to my questions today

Ben was an excellent support to help map our orders when I was stuck. He went out of his way to make sure the process wasn't intimidating. Thanks, Ben.

Thank you Rom for your patience in helping me through the setup. I'm brand new to QB and without Rom's help would have been making wrong decisions. Thank you for making my life easy!

I love this app and it is easy to use. I did manage to do something silly though when setting up products. I reached out to support and go the amazing Rom to assist. Rom was all over the problem instantly, sorted it out instantly and I was utterly impressed by how quickly my problem went from me thinking I would have to start from scratch to be completely fixed. Rom you are wonderful and thank you so much.

Sherwin provided exceptional assistance in helping us integrate the app into our store. Despite the app's unavailability in our region initially, he promptly resolved the issue. The app is fantastic, and his support was outstanding!

This app has been a good solution for tying our b2b and b2c elements together. The support team especially LORI is excellent quickly and efficiently solving any problem. specific aspects that need improvement, such as how it deals with returns/exchanges, have yet to be addressed. once this has been solved I will definitely amend it to 5 stars.

Rom was extremely helpful and professional in setting up the app and making the connection. It was so quick and problem free. Thank you very much.

Rom was extremely helpful in setting up the app and making the connection. It was so quick and problem free. Thank you very much.

I contacted support about a "6000" problem and Sherwin was able to quickly fix this and get our orders transferred.

Thank you to Sherwin - absolute excellent support - I cannot praise the QBO Online Global Connector enough and the service is awesome. Sherwin has helped us with a very big installation and the result is amazing. Cannot recommend enough

Dean was super helpful on assisting with errors we were getting on syncing shopify and qbo

Great app and also brilliant service. I contacted Sherwin about a problem I was having. Helpful and courteous. Really happy and glad its all sorted. Thanks :-)