QuickBooks Online
All reviews
Every time I have a question or need help the chat support has resolved my issues seamlessly and immediately! They have the best customer support. Today my support person Ben fixed my issue within a couple of minutes. I wish that every online service was as prompt, friendly and reliable.
Fairly straight forward set up. I had a few small syncing errors and using the Live Chat feature I was connected with Ben in less than a minute and he solved all my issues immediately. Very happy with the app and customer service.
Rom assisted really well and resolved the problem really fast. There was a syncing issue which got resolved within 5 minutes of me facing the problem.
Troy was extremely helpful and patience with all my questions. Troy helped me sync Shopify to QB in a matter of minutes instead of stressing over it. I really appreciate all the help Troy!
If you guys are looking for a company that will help you along the process with customer service that is top notch, you've found them here! Sherwin, one of there support agents, helped me tremendously for over an hour fix a number of problems I was struggling with for weeks. I would recommend these guys to anyone.
I had trouble syncing an entire year's worth of transactions from Shopify to Quickbooks and Ronnie was absolutely amazing! He was so patient in helping me get all my settings correct and even helping me transfer all the data. Thanks, Ronnie, you're an absolute gem!
Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.
We have been using this app for 2 years and it has a learning curve that needs to be applied but with folks like David and Rapheal you can sit back and watch the problems resolve themselves. David helped me before my regular work hours so I am not sure their work hours but they are always there to help. The support is only chat but honestly it leaves my other resources free to do other tasks at the same time! This saves time and money! I always feel comfortable when David jumps on the chat. I know the problem is solved after a few quick answers and on with the next tasks! Keep up the good work David and Rapheal! I am sure there are others on the ready to help but this is my experience.
Thank you David for your help with QBO & Shopify.. Really odd issue.. but sorted and sync issue cleared.. :)
Thx a lot ROM for your help today with QB connect and Shopify !! Now my invoices are transfered, and the setup in cleaner :) Great job :)
I contacted support at 10 PM my time I was surprised I got a person thought it would be an email. Ronnie helped me fix the errors quickly
Worked with Ben on getting this setup, seems pretty straight forward. Should be no more dreading the paperwork...... Worked with Ben again I'm happy thx!
Merci à Clarisse et à Paul de m'avoir aidé rapidement. J'avais deux problèmes qui ont été réglé efficacement. Excellent service.
Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.
I can't express how thankful I am for the customer service here. Sherwin helped me wit everything I needed and some more. Sherwin is amazing. Nowadays were customer service lacks from many businesses, it is so important to get help and kindness at the same time. Very thankful for Sherwin. Customer Service is A1!
Great app and support. Ben was able to help us with some syncing questions and cleared up some errors we had.
Clarisse help me with my integration sync problems. She was very a good help ! Thank you so much! .
Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH
Sherwin fixed my syncing issue in minutes. Very quick and responsive. Would recommend app and customer support
Ronnie from the support team was very helpful in resolving my issue with syncing between shopify and QB
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