All reviews

Rating Breakdown

  • 5
    92% (2,747 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2022

This app was pretty easy to set up, but what has really set it apart is the customer service. We were getting a bunch of errors, and I was able to chat with David on the site. Not only did I not have to wait to talk to someone, David fixed my problem in under 10mins and got all of my orders synched again. I highly recommend this if you're a Quickbooks and Shopify user.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Very flexible. You can customize the setting however you want. Highly recommended for Shopify/QB users! Thanks to Sherwin!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Clarisse was AMAZING and helped me setup everything! :) I highly recommend the app and the service is A++++

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

We were having duplicate invoice number issues, Sherwin was able to help get our QBO able to sync quickly and was very helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

5 Stars for Customer Service - Would especially like to thank Rominick with assisting me though the process and setting up the sync with quickbooks for me.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Great customer service, Dean was the man that help me out Thank you so much, what a great app to have

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

My inventory was being overstated so I was having issues with syncing Quickbooks to Shopify. I connected through the online Chat with Dean. After some sleuthing, he helped me figure out what I was doing wrong and helped me to alleviate the problem in the future. Thank you Dean and Quickbooks support.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

I was having difficulty with a couple of items syncing Quickbooks to Shopify. I connected through the online Chat with Rafael. He understood immediately what my issues were and resolved the situation quickly. Thank you Rafael and Quickbooks support.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

I was having syncing problems due to multiple Shopify and Quickbooks issues and Rom was extremely helpfull in figuring out how to fix the issues!

Store

Solem

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

I was having syncing problems due to something being deleted -- and Dean was so helpful in helping me figure out how to fix the issue! All fixed.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2023

I just got some great support from Ben in a chat who was able to clear up an issue with our shopify integration with Quickbooks. Very happy with the service I'm getting with this integration system.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Je suis super satisfaite,FRANCIS EST UTILE

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

I am new to the app. Lots of concerns before we use any apps. But it works, and David is very helpful and guide us to fix the problems. Great service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I needed some help to sync my products. Ben was supper helpful and professional. . He helped me with everything and answered all my questions. Now everything is set up and working great.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I had a few error messages with our sync, so I reached out for help and Clarisse replied and fixed our sync issues w/in minutes. Super fast reply and fix!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Amazing Integration and their support is top notch and show a lot of care. My latest experience was with Sherwin and she did an awesome job. 200% recommend this app.

Store

Lanalou

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Paul (Customer Support on the Shopify Connector) was extremely helpful, which is not often with these customer service texts. So Kuddos to Paul and Shopify. Extremely helpful and knowledgeable.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

2 / 5 Share

Aug. 5, 2022

Ben provided excellent customer service! and I usually get great service from this app. There is however a big problem, the app only updates orders on the initial creation - so if you need to update the order in any way - refund or upsell or any kind of customer service - the change will not flow through to QBO. If the app could update existing orders it would be 5 stars - but missing that function leads to complicated often unnoticed errors that can add hours of backend work to straighten out.

Using app

5 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 5, 2022

Amazing app, does what is says on the tin and customer support is amazing. Had a couple of problems and Rom has gone above and beyond to help us.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

This app makes a great connector from Shopify to Quickbooks. When I have issues, the chat is very responsive and really resolved my problem quickly. Thanks to Ben!

Using app

8 months

Total reviews

2

Average rating

5.0