All reviews

Rating Breakdown

  • 5
    92% (2,747 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 3, 2022

I am still learning the ins and outs of this app, but I will say that customer service was helpful when I contacted them over chat. Messaged with Karol and she took the time to understand what i needed help on and gave me all the information I asked for. Very helpful and friendly.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 3, 2022

Questions get answered quickly with attentive follow up. Thank you, Paul, for all your help getting us set up!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Rom was absolutely amazing! Being so new to to this I needed extra help! He went out of his way to guide me through each step and explain why and how to do everything.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

it is a great app, with help from Rominick i was able to integrate QuickBooks and Shopify. he was indeed helpfull to me and i got the results i needed

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Sherwin was super helpful!! Immediately knew the resolution to all my queries & with seconds had the changes implemented. First class customer service. I wish I had went straight to the Chat instead of trying to figure it out on my own.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Update: David was also super helpful. QuickBooks is super useful and the connector works well. I would recommend it to anyone. Lori was very helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Rom Helped me in connecting my store to QB online and he was very smooth in passing the info and guided me in detail about how it works. it was a good experience.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Super fast and accurate support by Sherwin today. Very happy! The app has always worked very well and got everything done that we need it to do.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Fantastic service and a great, easy to use app. Rom helped me sync older orders which got me out of a pickle. Thanks Rom!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Just set up the app today but Ben was extremely helpful and patient! I needed help getting everything set up and he was great.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Only just started using this app and received some great help from Rom. I think it will be very useful to have this app

Using app

36 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2022

Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!

Using app

30 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 27, 2022

The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 27, 2022

I adore this App and the support! Not only is the app saving my life by syncing my QBO and shop, but when I ran into an issue (user error), my Support Rep Karol was nothing short of amazing. She was thorough, friendly, knowledgeable, and resolved my issue in one conversation. Hands down my best customer service experience in a very long time. THANK YOU, KAROL!

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

July 26, 2022

Sherwin's help was fantastic, response quick and solved all my problems in no time. The app works great.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Paul's help was excellent! He helped me resolve a sync set up and import issue, promptly. He is well versed on both, Shopify and Quickbook applications. Thank you !!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Ben was able to identify the issue and he was quick to resolve the cause of my errors. Awesome support!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

Super application. Un peu complexe mais Ben a été d'une grande aide pour la paramétrer correctement.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

I found the app confusing and didn't know how to set it up but Karol helped me get rid of all the errors and sync to the right accounts! Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0