All reviews

Rating Breakdown

  • 5
    92% (2,742 ratings)
  • 4
    6% (183 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (41 ratings)

Reviews with Text

  • 100% (2,987)
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5 / 5 Share

July 20, 2021

Ronnie has been extremely helpful in setting up the app correctly via quickbooks online. Well Recommended!!!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2021

Sherwin was very helpful in getting my issues troubleshooted with great, friendly service and attention to detail to test the fixes before full resolving to ensure we were 100% set. Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2021

We switched to using QBO from Quickbooks desktop so we could manage our inventory better. We used the Shopify by OneSaas app to integrate our sales and inventory. I was a little confused so I reached out for help and Ronnie was super helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

Clarisse was extremely helpful when I asked to do a historical data import, and she helped me figure out a couple of snags along the way. When I start another business, I'll make sure to use this app!

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2023

2023-04-04 Sherwin was absolutely incredible! They were a huge help, and were very knowledgeable, probably the most helpful person I've talked to in customer service for a long time. Would recommend the app simply for the customer service. 2023-02-15 Ronnie was a huge help to me! He solved all my problems, even problems that other technical support representatives were not able to resolve. Cannot recommend Ronnie and this app enough. I use this app to sync shopify to QBO! I needed some help and Sherwin from Customer Support was AMAZING! Great service :) 2023-02-15 Karol was incredibly friendly, helpful and resourceful, and was a huge assistance in helping me resolve my issue! The support alone is worth the application! I cannot emphasize enough how helpful Karol was, and how much she aided our work-day!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Ronnie was extremely helpful and patient! He resolved my issue in no time at all. I was very happy with his service!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2021

Wonderful QBO integration! Customer Service was very helpful as well, specifically Sherwin. Highly recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Works very well in syncing your orders and products. The customer service is great. One of the best free products i have seen. Sherwin at customer service was very helpful. Had some new sync issues and Ronnie solved them. He was very helpful

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Paul at OneSaas helped me do more than the software was made to do and synced a year's worth of transactions for FREE. Worked better than other paid services out there.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

This is a great app and it has saved me tons of time adding my Shopify transactions to Quickbooks Online. The customer service from Hazel was amazing and she is very knowledgeable about the connection between One Saas and QBO. This is a very cool app! Definitely a must for all shop owners.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

This app has really eliminated a lot of manual entry for us. There have been a few hiccups with mapping to our products, that was a combination of our QBO data and the app. But we have been extremely pleased by the customer service/tech responses. Dean recently was able to quickly resolve an issue that should keep us on track moving forward.

Using app

4 months

Total reviews

4

Average rating

4.3

5 / 5 Share

July 13, 2021

Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

excellent support by Benielle, and truly the best integration , saved lot of manual work ... thank you so much

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

I chatted with a customer service rep named Paul and he was quick to answer all of my questions to ensure that I was setup correctly to sync data from Shopify to QB

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

They are always super helpful. Sherwin was talking to was even making me laugh! He assured me... 'not to worry, I am here' and said 'Let me go ahead and do the magic '. He was extremely quick with finding a solution and waited until I was finished doing what I needed to on my end, which took about 20 minutes! Thank you! Highly recommend. Had to contact customer service again today, August 30)! Spoke with Rominick... all the staff is super helpful and very courteous . This app works great!

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 9, 2021

Dean in customer support is the bomb.com - super helpful - and tactfully reminded me that reading the instructions is a great way to prevent overwriting my inventory QOH levels with all 0's... important Pro-tip there... :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

this was a life saving app. and the customer service impeccable and thank you Clarisse for your help thank you david you are the best. Nick is helpful he help me with my problem so fast and nick fixed thank you this the best

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Excellent service and pleasant experience with Paul. He is patient and extremely helpful. Guided me through the issues I had and completed a smooth transition.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

Ronnie was really great helping me with my issues! Thanks so much for making this easy and explaining things to me! :)

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2021

Paul really helped out with syncing everything and testing things out. Very fast, friendly and helpful customer service. Def recommend this app.

Using app

10 days

Total reviews

2

Average rating

5.0