QuickBooks Online
All reviews
Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!
Dean is the OneSaas Wizard who has magical powers. He can sense where and why I was stuck. He then patiently untie all the knots one by one. There were pages after pages of my errors. I was finally able to sync without any error. Not once did he drop the ball. OneSaas/Intuit is very lucky to have Dean as technical support. I would hire him in a heartbeat. Thank you Dean. Good job.
vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!
we had a great customer service experience . We spoke the a gentlemen named Sherwin and we has very helpful and very fast with providing my partner and i the information we needed. i would recommend anyone who is having trouble working through the site to use customer service. it's very helpful. The app is user friendly and and i have no complains
Thank you,Lori! It was a simple problem but I couldn't seem to wrap my head around why a product from Quickbooks and Shopify were not syncing - they are now.
QuickBooks Connector is a fantastic app. The detailed support we received to ensure accuracy of app was fantastic. Ronnie offered INCREDIBLE service and made sure everything was working for our business. Great app overall!
Amazing App! I worked with Paul from technical support and in minutes we were resolving product linking issues. I would recommend this App for anyone connecting Shopify to Quickboooks
This is a great app to connect quickbooks. We had some issues with items not syncing and opened a chat with Vincent who corrected the problem on his side. We want to see some improvement in the app itself for syncing multiple locations. Right now everything is pulled in together. Overall its fantastic and saves us time. Most importantly, the support is good.
Getting set up now.. but so far so good. Rominick was very helpful in the initial phase. Fingers crossed the rest goes smoothly! Had to chat back tonight and I got Ronnie... super helpful . So far loving the customer service
I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!
While the app is confusing the chat support is awesome and very responsive! Rominick was great at helping me with my syncing errors. Fast and too the point my transactions were syncing in no time. Thank you Rominick.
Rominick guided me patiently through a way of bringing my past orders from shopify to quickbooks and helped to work out some problems along the way. Thanks again
I really appreciated the help integrating Shopify to QB. Customer service was so helpful in assisting me through the live chat.
Rominick is the BEST customer service rep!!! So helpful and knowledgeable. Made the sync from Shopify to QBO a breeze.
This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.
I was having trouble with the initial sync between the app and QBO. I chatted with customer service rep Ronnie who was very helpful and even called me to make sure all my questions were answered. Thank you.
Update: needed help with an integration and Sam worked through all of my questions and got everything worked out! They made something really complex seem so easy and it was wonderful to have such great help. Thanks Sam! Just downloaded it and I can't believe it took me this long to find something that saves so much time! Thank you so much to Sherwin in customer support for walking me through the settings i needed to fix in order to get us up and running properly!
This app syncs exactly advertised! Rominick was excellent with his support for my historical sync. Seamless and works great!
This app is the best for syncing to QB online! And there customer service is top notch and super helpful when trying to sort of errors. Sherwin was so friendly and efficient with fixing my issues, would definitely recommend for anyone need to sync their sales into Quickbooks Online.
Thanks Ronnie for your help. Quick response from the team and good knowledge about the products in and out. Cheers
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