All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,052)
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5 / 5 Share

Jan. 24, 2022

Rominick was wonderful. I thought I had it all mapped correctly but I would have made a mess with our inventory - thank you Rominick for saving me hours of work

Using app

35 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Set us is easy step by step. I had some questions and the chat feature immediately connected me with Rominick and he was quick and helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I highly recommend reaching out to their tech support via the chat function. I was having an issue with how my orders were syncing to QBO, and Sherwin resolved the issue right away for me!! Thanks Sherwin :)

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

The setup was easy and smooth but I ran into a setup issue. I used the chat option to connect with Vincent. Vincent was patient and resourceful in helping lead me through the steps for a solution.

Using app

About 4 hours

Total reviews

3

Average rating

3.7

4 / 5 Share

Jan. 23, 2022

Bit of a learning curve and some integration complexities. BUT the support team really helps. Thanks Vincent!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 1, 2022

We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 20, 2022

I had an issue that required some assistance. Sherwin answered my questions and actually fixed the problem for me. I only had to say what was wrong. Amazing service! The product works well because of that!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

J'ai installée l'application et grâce au chat avec Rominick il m'a aidé a finaliser les erreurs d'intégration très facilement et rapidement. les ventes se sont bien synchronisé, à suivre pour le reste, mais j'ai l'impression que ca va me sauver beaucoup de temps.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

I contacted Karol at QuickBooks online and she was fabulous! She got everything setup for the sync between QBO and Shopify. I would have never figured it out. So glad I had her. Thanks Karol :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Excellent customer support! I was having a couple of minor issues in the integration to QBO. Rafael quickly understood the issues and worked to resolve them quickly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

For an app like this it is important to have good customer service and they do a great job. Benielle really helped me out

Using app

About 1 hour

Total reviews

12

Average rating

5.0

4 / 5 Share

Jan. 18, 2022

the support was so helpful and patient and let me take my time thank you David i like the integration it easy to setup

Using app

About 16 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 14, 2022

easy to configure - the best shopify-QBO integrator out there. Support is excellent. Benielle helped solve a minor issue.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Sherwin is the bomb! He sorted me out faster that I could Google the problem in a different tab. The bloke deserves a pay raise.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Sherwin was incredibly fast and helpful in fixing an issue we had with synching our orders. He fixed the issue in less than 15 minutes and got us back up and running. Great and rapid service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I was having trouble at first doing the integrations but Vincent was able to transfer both my shopify and Etsy orders. Great customer service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

This app has synchronised my Shopify sales with Quickbooks online. Sherwin was a great support in helping me understand a rectifying my initial errors in the setup process.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I had issues syncing my shopify and QBO, Sherwin helped with step by step instructions on how to resolve the issue and also gave me great insight on other things I can do with these two programs working together.

Using app

1 day

Total reviews

1

Average rating

5.0