All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,052)
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5 / 5 Share

Dec. 14, 2021

Great service as always from the team, sherwin & troy helped sort some sync issues & everything is now working great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

The apps working and very easy to use. Customer Service very helpful and great! Thank you Vincent!!!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

troy was an amazing resource to help me with quickbooks online. prompt and knowledgeable in response to all of my questions. Amazing service

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

works perfectly and the support is top end! Cant rate this high enough has completely streamlined our integration Rominick was amazingly helpful

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

I use this app to help me run my business and I was having trouble syncing my orders. Dean. was very helpful! All of my questions were answered and I am very appreciative!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Vincent was awesome and very quick in answering my questions and making sure I was all set and ready to go. Very fast and effiecient.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Dean, Lori and Rominick have been a great help when I was setting up the sync of Shopify to QB. Great communication. Thank you.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

Francis was quick and very helpful with fixing an issue we had I have only been using this app for a short time, but it is so worth it!!! We have encountered a few issues with the setup and issues that have come up since. But don't worry because they have one of the best tech supports I have dealt with. This time Vincent helped me understand why an issue was happening and he helped explain why its happening and what to do if it does happen again.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Sherwin a été d'une aide exceptionnelle pour la connexion de Shopify et de Quickbooks. Elle comprenait bien mes questions et ses réponses étaient claires.

Using app

11 days

Total reviews

15

Average rating

4.7

5 / 5 Share

Dec. 7, 2021

Vincent helped me through the process patiently. I was not sure how to set up and link my sales record with QBO. Vincent helped me patiently. I was disconnected for a while. I was worried that I might have to wait again for customer service but I was able to reconnect with Vincent. Thank you for helping me to sort out my issue, thank you for your great customer service.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Just getting started with the integration between Shopify and Quickbooks online. Rafael was very responsive in helping with a syncing issue.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 4, 2022

Brilliant service by Sherwin, Vincent and Karol! Very prompt and helpful! Resolved my question quickly and was willing to go above and beyond to assist. Thanks

Using app

29 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 3, 2021

Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.

Using app

About 1 month

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 3, 2021

Vincent has been helpful and good knowledge. but other team from support are useless. Had another person name Nona , a complete time waste , utterly slow. Re : App it has lots of limitation as one big flaw > you can’t batch edit products. A very simple feature with all similar apps provide but this one. Shopify integration needs a lot more improvements. All products in QB imported are non inventory and to change them to inventory I was suggested to do one by one A complete nuisance ! No guidelines from anyone to import - export from and to QB ( using or making some fields based on Shopify requirements ) I wanted to give more than 4 stars but considering few features as mentioned above I would rate 2 at this stage. Let’s see if I hear from anyone from serious about all this and can fix

Using app

1 day

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 2, 2021

Ronnie answered my question right away and went above and beyond to help me. I had a great experience!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Amazing app, but more importantly amazing Support. Vincent helped me today address several issues with the configuration, super prompt service and in-depth knowledge!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Dean saved my day! I was lost and he patiently sorted the sync issue then banished it forever. I am thrilled and greatly relieved. Highly recommend OneSass QuickBooks Connector for businesses using Shopify and for the customer service that helps it run so smooth.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

The connection between QBO and Shopify works well once it's set up right. Sherwin was able to fix connection issues very fast! Great support!

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 1, 2021

I tried to integrate Shopify with QuickBooks, sadly it changes all my Shopify inventory and I had to manually check all items in stock and recorrect the quantities.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Royalclub, thank you for trying out our app and sorry to hear about the inconvenience caused. The app features we advertise specifically states that we'll read stock numbers from your QuickBooks to overwrite Shopify, so if you do not have stock numbers set up in QuickBooks yet, please make sure that you do not enable the optional stock settings in our app. If you need any further help or have additional questions, please do not hesitate to reach out to our Customer Champions via [email protected].

5 / 5 Share

Nov. 30, 2021

Ronnie was awesome at helping me figure out how to get my Shopify/Quickbooks integration started. He sent me instructions for how to do a CSV export/import for all of my old sales prior to enabling the automation workflows.

Using app

1 day

Total reviews

6

Average rating

5.0