All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,052)
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5 / 5 Share

Nov. 14, 2021

Great integration with Shopify. Helps me manage all my inventory in one place. Had some issues with it, but Vincent was able to help me solve them in no time. Thank you!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

We had some issues with our QuickBooks integrations, but learned of this app. It's been a great change and while the configuration is a bit more specific compared to other solutions, it is worth it. Their support is very helpful as well! While testing a sync and then deleting my results inside QuickBooks (since the prefix was not what we wanted), I was unable to re-sync the order. I reached out via their online chat and Rafael was able to help me quickly and efficiently. Definitely would recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Been waiting for this app for a while. Now it is here and works a treat. Does what it says and with the help of Troy was able to quickly refine the configuration to iron out a few synch issues (not the app just the way I set up management of inventory). Really looking forward to saving lots of time.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 9, 2021

On first connecting the app, i had error messages. I contacted support and Clarisse helped really quickly with my sync errors. Brilliant, efficient service

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Had some trouble syncing PayPal payments, and David was super helpful! Quick and painless :) Thanks so much for making our day-to-day that much easier!

Using app

3 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 4, 2021

Customer Service is very good. Thanks Ronnie for your help! This app is free and serves the purposes of our online retail location. The strength of this app is that it allows you to use QBO's built in inventory instead of springing for yet another third party app. It will actually record changes in stock and COGS using QBO Plus' FIFO feature. The only complaint I would make is that the app is not set up to record both the sales and payouts so there is a bit of extra work needed on the reconciliation end. There is also no way to record gift card liabilities or cash if you have a POS system. For a simple solution to a simple setup this works great.

Using app

21 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 2, 2021

With the help of their support team (Karol), everything for the integration went really smooth and she provided me with all the info I needed :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I recently purchased a business and had historical Shopify data to sync with QuickBooks Online. Troy was extremely helpful (and fast!) at getting this all updated for me. I'm honestly very surprised given I attempted this at 10:30pm a night. Wasn't expecting a quick chat bot to actually be helpful :) Saved me a huge headache. Thanks, Troy!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I use this app to link my Shopify store with QuickBooks Online (QBO). It works great. I do not have to enter in any information and it creates Sales Receipt or invoice in QBO. It really helps with making sure the customer information and products ordered are correct. There is no double entries as it creates a new customer if there is not one already with the same name. If I create a new product in Shopify it automatically creates a new product in QBO. I did have one issue with it syncing and the tech Sherwin was very helpful and took care of the issue right away. If I had any complaints, it would be that it has to sync with the Name of the customer and not the company or email address. You also can not change the name from FIRST LAST to LAST, FIRST. by doing so creates a new customer. You can not change the Display name in QBO. I do not say this is an issue with the app just an issue with the workflow from Shopify and QBO.

Using app

13 days

Total reviews

12

Average rating

3.4

5 / 5 Share

Nov. 1, 2021

Rafael was great with helping me set up the integration. Now lets see how well the app works for the future xD

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.

Store

Fruve

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Sherwin provided me with solutions to all my problems and was so patient and clear. He is one of the best customer service experiences I've ever had

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Dean is the OneSaas Wizard who has magical powers. He can sense where and why I was stuck. He then patiently untie all the knots one by one. There were pages after pages of my errors. I was finally able to sync without any error. Not once did he drop the ball. OneSaas/Intuit is very lucky to have Dean as technical support. I would hire him in a heartbeat. Thank you Dean. Good job.

Store

ECOSAM

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!

Using app

1 day

Total reviews

19

Average rating

3.6

5 / 5 Share

Oct. 19, 2021

It works great and keep my finances organize ........................................................

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Thank you,Lori! It was a simple problem but I couldn't seem to wrap my head around why a product from Quickbooks and Shopify were not syncing - they are now.

Using app

About 1 year

Total reviews

3

Average rating

5.0