QuickBooks Online
All reviews
Dean saved my day! I was lost and he patiently sorted the sync issue then banished it forever. I am thrilled and greatly relieved. Highly recommend OneSass QuickBooks Connector for businesses using Shopify and for the customer service that helps it run so smooth.
The connection between QBO and Shopify works well once it's set up right. Sherwin was able to fix connection issues very fast! Great support!
I tried to integrate Shopify with QuickBooks, sadly it changes all my Shopify inventory and I had to manually check all items in stock and recorrect the quantities.
Hi Royalclub, thank you for trying out our app and sorry to hear about the inconvenience caused. The app features we advertise specifically states that we'll read stock numbers from your QuickBooks to overwrite Shopify, so if you do not have stock numbers set up in QuickBooks yet, please make sure that you do not enable the optional stock settings in our app. If you need any further help or have additional questions, please do not hesitate to reach out to our Customer Champions via [email protected].
Ronnie was awesome at helping me figure out how to get my Shopify/Quickbooks integration started. He sent me instructions for how to do a CSV export/import for all of my old sales prior to enabling the automation workflows.
It could be really tricky to do it yourself and the best way is to get your accountant to guide you with the whole process. You need to have proper knowledge of accounting in order to integrate it. But Ronnie was really helpful in guiding me through some of it. So, Yah !
UPDATE 1/4/22: Rafael helped us with a follow-up issue and was extremely helpful. Thank you so much! Troy has been instrumental is resolving the issues we encountered after we went through the integration. I thought a workable solution might not be possible. I explained each issue to Troy and he handled the additional configurations from his end. There is one item I have to fix inside of Shopify, after which Troy told me to reach out and he could perform a refresh to finalize it. This worked out amazingly and in less than time than expected. Thanks again Troy!
The product can be complicated to set up, the guide assumes you know accounting really well so you may want to get your accountant to help you set it up. I just wish they had the option to have screen sharing because that would saved us a TON of time sharing screenshots. It would be nice now that Intuit bought OneSass because there are times when having a QBO expert available would have made troubleshooting issues easier. If you run into problems with data imported you may need to get Transaction Pro app add-on because that's the only way you will be able to do bulk deletes of data that's imported. The support you get really depends on who answers your chat request, but usually, it's good. If you get DEAN then you have it made! He is amazing! Probably one of the best support people I've ever had the pleasure of working with. Thanks Dean!!!
Karol is amazing and helped me figure out how to properly sync shopify and quickbooks. It was a little confused at first, but she asked the right questions to make sure it was properly set up.
Vincent helped me with the integration. There were some errors that came up but he helped troubleshoot and resolve the issues. It is working! The real time support was very helpful. Vincent on their integration team was friendly and knowledgable.
I used this app to integrate Shopify to QBO. It is a little complicated in the set-up. The support was Excellent - shout out to Rafael. It would be great if product images mapped over. After you fix that, see if you can get all tax authorities to agree on a nice and easy rate;)
Needed customer support regarding VAT and Karol was so helpful in resolving my issue and answering my many questions about the software integration.
This App saves me so much time! I had a few issues with the setup but Ronnie was extremely helpful and the issue was resolved momentarily! Great App and an amazing team!
Love this app! Saves me so much time by syncing orders with Quickbooks online. Chat support is great
Great app, wouldn't live without it :D SHERWIN was a great help, very fast and clear. Excellent customer service. An app that I would really recommend to sync Shopify orders to Quickbooks. Good job!
Dean with Customer support was extremely helpful. It's not always easy to communicate via chat and Dean made it very easy. He made sure to check in with me when the time was getting long due to him looking up my issue. I appreciate customer service with patience and understanding. Thank you!
I work fantastic, easy to set-up and the support from Lori to finish the set-up was very professionnal! Recommend!!
I contacted support because I received error while attempting to sync. Rods was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Rods!
This app has been great so far. I really like it. Great customer service! I had some issues with syncing. Sherwin helped me solve everything. I had some issues with syncing. Sherwin was very helpful and kind when assisting me.
Sherwin knocked it out of the park! Thank you for all of your help! The app seems to be working great!
This is by far the best APP!!! I have over 220 products and I have never found it so easy and fast to integrate and get all the date I need from one place to another!!! Is great that we can use this app and spend more time focusing on selling the products! I needed so much help with the integration of the apps and Sherwin is the best!!!!!!!! I really appreciate how much Sherwin help me. I had some many question and answered all of them even more!!!! It was my best customer experience ever!!!! Thank you so much Sherwin!!
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