QuickBooks Online
All reviews
With the help of their support team (Karol), everything for the integration went really smooth and she provided me with all the info I needed :)
I recently purchased a business and had historical Shopify data to sync with QuickBooks Online. Troy was extremely helpful (and fast!) at getting this all updated for me. I'm honestly very surprised given I attempted this at 10:30pm a night. Wasn't expecting a quick chat bot to actually be helpful :) Saved me a huge headache. Thanks, Troy!
I use this app to link my Shopify store with QuickBooks Online (QBO). It works great. I do not have to enter in any information and it creates Sales Receipt or invoice in QBO. It really helps with making sure the customer information and products ordered are correct. There is no double entries as it creates a new customer if there is not one already with the same name. If I create a new product in Shopify it automatically creates a new product in QBO. I did have one issue with it syncing and the tech Sherwin was very helpful and took care of the issue right away. If I had any complaints, it would be that it has to sync with the Name of the customer and not the company or email address. You also can not change the name from FIRST LAST to LAST, FIRST. by doing so creates a new customer. You can not change the Display name in QBO. I do not say this is an issue with the app just an issue with the workflow from Shopify and QBO.
Rafael was great with helping me set up the integration. Now lets see how well the app works for the future xD
I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.
Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.
Sherwin was very helpful! I had an issue with duplicate invoices and after adding a prefix they still didn't go through. Sherwin made some adjustments and was able to get them all loaded! Saved me so much time! Thanks again!
Sherwin provided me with solutions to all my problems and was so patient and clear. He is one of the best customer service experiences I've ever had
Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!
Dean is the OneSaas Wizard who has magical powers. He can sense where and why I was stuck. He then patiently untie all the knots one by one. There were pages after pages of my errors. I was finally able to sync without any error. Not once did he drop the ball. OneSaas/Intuit is very lucky to have Dean as technical support. I would hire him in a heartbeat. Thank you Dean. Good job.
vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!
we had a great customer service experience . We spoke the a gentlemen named Sherwin and we has very helpful and very fast with providing my partner and i the information we needed. i would recommend anyone who is having trouble working through the site to use customer service. it's very helpful. The app is user friendly and and i have no complains
Thank you,Lori! It was a simple problem but I couldn't seem to wrap my head around why a product from Quickbooks and Shopify were not syncing - they are now.
QuickBooks Connector is a fantastic app. The detailed support we received to ensure accuracy of app was fantastic. Ronnie offered INCREDIBLE service and made sure everything was working for our business. Great app overall!
Amazing App! I worked with Paul from technical support and in minutes we were resolving product linking issues. I would recommend this App for anyone connecting Shopify to Quickboooks
This is a great app to connect quickbooks. We had some issues with items not syncing and opened a chat with Vincent who corrected the problem on his side. We want to see some improvement in the app itself for syncing multiple locations. Right now everything is pulled in together. Overall its fantastic and saves us time. Most importantly, the support is good.
Getting set up now.. but so far so good. Rominick was very helpful in the initial phase. Fingers crossed the rest goes smoothly! Had to chat back tonight and I got Ronnie... super helpful . So far loving the customer service
I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!
While the app is confusing the chat support is awesome and very responsive! Rominick was great at helping me with my syncing errors. Fast and too the point my transactions were syncing in no time. Thank you Rominick.
Rominick guided me patiently through a way of bringing my past orders from shopify to quickbooks and helped to work out some problems along the way. Thanks again
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