All reviews

Rating Breakdown

  • 5
    91% (2,796 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,056)
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3 / 5 Share

Aug. 31, 2021

Sherwin spent 3 hours helping me resolve issues with the integration. Greatly appreciated and a huge help and very patient, as it has been very frustrating trying to navigate this

Using app

7 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 23, 2021

Clarisse helped out tremendously getting it to work. Had 2 shopify stores and needed to sync both of them to QBO.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Shopify by OneSaas is perfect for online businesses looking to manage their Shopify sales in QBO. It was a tad tricky getting set up but Vincent helped tremendously! Thank you!

Store

SNACTIV

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Paul was extremely helpful. He helped me fix my issues in a matter of minutes, and even found other issues that I had not noticed. Absolutely first rate customer service.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Vincent was amazing! QuickBooks/OneSaas typically only syncs one month of transactions and I really wanted to go back to January 1st. Somehow he worked some magic and now I have all of my transactions in Quickbooks! He saved me hours and hours of manual entries and the headache of doing so, not to mention he was happy to do it! I can't thank him enough and I know come tax time it will make all the difference!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Rominick is really helpful!! Thanks so much for guiding me and helping me resolve some technical issues. Appreciate it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Karol was really great in helping me get my syncs working beautifully and her service was excellent.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Vincent was very helpful getting everything synced over and helping me understand the process. Highly recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

I had multiple questions about how to sync my existing Shopify based business with QBO with OneSaas. Benielle was very patient and helpful in guiding me through the process. Thank you!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Rafael helped me integrate my Shopify to QuickBooks so fast! His customer service was great! Thank you again!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

This app helped me sync my quickbooks online. When I needed help, Ronnie was online at midnight to easily solve my issue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer service is great! Vincent helped me get things set up and answered all my questions for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Customer service was great. Ronnie helped me figure out how to connect my accountant asap. Definitely recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Did our first sync over the weekend and had a few errors. This morning Rominick from Onesaas online support walk me through each error and fixed it easily. Now all my invoices are syncing flawlessly! Thank you to Onesaas and the support team at Onesaas which has been very professional, fast and easy to work with. This app saved us time and money, more small business owners should know about it. Update 2025- Just updated to the new updated QB Online Global connector app. Since Shopify was not supporting the old Saas app. Francis walked me through the integration process easily and we got both stores syncing in no time.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

App has some quirks, but it's a really great thing the support is outstanding, quick, and knowledgeable to get you through them. Vincent is radically different (read: EFFECTIVE) from the typical Quickbooks Desktop + Online support I've had to deal with for decades, and saved my team literally hours of trying to figure out some duplicate customer/invoice sync issues. He not only solved the sync issues, but singlehandedly transformed my admittedly negative view of QB Support--enough for me to write a glowing review a 1:00 AM. Kudos to the OneSaas team, and hat's off to Vincent.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Dean helped me connect my Shopify to QBO, I am new to this and things can be a little confusing. Dean is being very helpful, friendly, and patient, he helped me with importing past sale data from Shopify. Very happy with the online chat service.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Great customer service with fast and helpful response from Carol. I really recommend the app for QB users.

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 5, 2021

I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.

Using app

About 20 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 4, 2021

Great customer service, Sherwin really helped out with any technical questions and found the solution without a hitch!

Using app

About 2 hours

Total reviews

2

Average rating

5.0