All reviews

Rating Breakdown

  • 5
    91% (2,796 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,056)
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5 / 5 Share

Aug. 3, 2021

Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 3, 2021

Dean was just great in getting me onboard. Very thorough and patient. Appreciate his help. 5 stars for him

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

I have not yet integrated the app, but Ronnie has been super helpful in helping me get started. Ronnie has been very patient with me, and has provided me with useful resources to help me along the way.

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

I would like to recognize Paul (OneSAAS). I needed help with the Sync of Shopify and QuickBooks. Paul spent the necessary time with me with all the patience, expertise, kindness and friendliness until all my issues were solved and my store was completely linked to QuickBooks. I can not translate into words the peace of mind and the value of Paul's work. He is an AMAZING asset to this Company. His professionalism and KNOWLEDGE and client service skills are top notch and I would appreciate if he would be recognized for it. 5 STARS. Thank you so much, Paul!!!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2021

Really happy with this app! Sherwin and Lori helped me a lot with the installation. Thank you so much!

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

July 27, 2021

I have only used this app for a month so far but it works well and I like the customer service. Worked with Clarisse to solve a problem (due to my misunderstanding!) and it was fast and very helpful.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

Just started using this app, works really good, live chat support is very helpful, thanks Clarisse)

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2021

Just started to use this app, so far so good. Vincent from Onesaas was very helpful when I had a syncing error. Would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

Ronnie has been extremely helpful in setting up the app correctly via quickbooks online. Well Recommended!!!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2021

Sherwin was very helpful in getting my issues troubleshooted with great, friendly service and attention to detail to test the fixes before full resolving to ensure we were 100% set. Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2021

We switched to using QBO from Quickbooks desktop so we could manage our inventory better. We used the Shopify by OneSaas app to integrate our sales and inventory. I was a little confused so I reached out for help and Ronnie was super helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

Clarisse was extremely helpful when I asked to do a historical data import, and she helped me figure out a couple of snags along the way. When I start another business, I'll make sure to use this app!

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2023

2023-04-04 Sherwin was absolutely incredible! They were a huge help, and were very knowledgeable, probably the most helpful person I've talked to in customer service for a long time. Would recommend the app simply for the customer service. 2023-02-15 Ronnie was a huge help to me! He solved all my problems, even problems that other technical support representatives were not able to resolve. Cannot recommend Ronnie and this app enough. I use this app to sync shopify to QBO! I needed some help and Sherwin from Customer Support was AMAZING! Great service :) 2023-02-15 Karol was incredibly friendly, helpful and resourceful, and was a huge assistance in helping me resolve my issue! The support alone is worth the application! I cannot emphasize enough how helpful Karol was, and how much she aided our work-day!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Ronnie was extremely helpful and patient! He resolved my issue in no time at all. I was very happy with his service!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2021

Wonderful QBO integration! Customer Service was very helpful as well, specifically Sherwin. Highly recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Works very well in syncing your orders and products. The customer service is great. One of the best free products i have seen. Sherwin at customer service was very helpful. Had some new sync issues and Ronnie solved them. He was very helpful

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Paul at OneSaas helped me do more than the software was made to do and synced a year's worth of transactions for FREE. Worked better than other paid services out there.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

This is a great app and it has saved me tons of time adding my Shopify transactions to Quickbooks Online. The customer service from Hazel was amazing and she is very knowledgeable about the connection between One Saas and QBO. This is a very cool app! Definitely a must for all shop owners.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

This app has really eliminated a lot of manual entry for us. There have been a few hiccups with mapping to our products, that was a combination of our QBO data and the app. But we have been extremely pleased by the customer service/tech responses. Dean recently was able to quickly resolve an issue that should keep us on track moving forward.

Using app

4 months

Total reviews

4

Average rating

4.3

5 / 5 Share

July 13, 2021

Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!

Using app

8 days

Total reviews

1

Average rating

5.0