QuickBooks Online
All reviews
I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!
Rominick answered all my queries for the setting of this app. Very helpful and patience. The online chat is very helpful
Paul was absolutely amazing. He had patience and even got assistance when he didn't know the answer to one of my problems. Great customer service, patient and really wanted to know the best way to the root of my issue. Love this app and the people and the service behind it.
The customer service I received from Ronnie was fantastic - I did not expect help right away, especially at 10pm! He helped resolve my synching issues, and did so quickly!
I just wanted to take a moment to thank Rominick. I have been using this tool to sync my shopify orders with quickbooks for a year without any problems.. He took the time to go through steps I needed to accomplish by providing screenshots and highlighting. I am very appreciative of the time he saved me. He was very informative and professional.
I have used this app for a different platform before and it was great to keep track of everything in only one place. Now I have switched to Shopify and it works even better. Customer service is always available to help us which makes a lot easier.
This app will sync your sales and deposits from Shopify to Quickbooks very quickly. The set-up does not take that long and even if you make a few errors setting it up, the customer support is quick and excellent and will get it fixed for you. Shout out to Dean for his wonderful help!
Great help and support from the app while doing the syncing by Karol, looking forward to seeing this working on our QBs and helping us do a better in our accounting! Thank you!
Support with this app is top notch. Lori solved an error I was getting in no time. I appreciate the ease of assistance.
The app is amazing, easy to use and very efficient. Tghe customer was outstanding. I dealt with Sherwin at the chat live/help center. The best customer care I've never had, really! THANK YOU SHERWIN!!!
I needed help with the app synqing with quickbooks. Troy was very professional and easy to follow when he was relaying instructions. He made sure to answer all of my questions and followed through till i was comfortable fix my issue.
Rominick is the best. He helped me a lot guiding me through the App and setting up the Custom Transaction Number. Thanks!
So far so good. Still need to test integration when site is live. Sherwin provided good support on chat. Thank you 1/18/2024 Had a problem with Shopify not syncing transactions with Quickbooks Online. Karol was on the chat instantly, and was a fantastic help, and fixed the problem within minutes. She also answered some other questions we had. Great Job Karol !!
Lori is the best. Our account was not linking correctly to QBO. With minimal hassle and maximum benefit, she adjusted the settings know we are up and running better than ever! Thanks Lori, I appreciate the time and knowledge which will save our firm hours of effort! Sherwin was awesome! Thank you, Our Shopify acct was not scyning to QB and you were able to help fix this as well as download the orders missing.
I had some issues with the new Sync between Shopify and QBO. Vincent was quick to help me resolve the issue. I have dealt with Vincent previously and I have always been happy with his support
We switched after have problems with other apps. The interface has been great but it would be helpful to have more detailed information for setting up. However, when I connected for help Sherwin was great at pinpointing the issue and making sure the fix was successful.
Clarisse answered all my questions about getting the fees to integrate with Quickbooks. Super helpful app!! Saves me tons of time
Very good bones, a few improvements needed to make the workflow really optimized. The customer service team is great, Troy helped me resolved a few issues and they seem very open to feedback about new ideas/features. That extra start could be easily earned with a little dev work on their end!
Sherwin spent 3 hours helping me resolve issues with the integration. Greatly appreciated and a huge help and very patient, as it has been very frustrating trying to navigate this
Clarisse helped out tremendously getting it to work. Had 2 shopify stores and needed to sync both of them to QBO.
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