QuickBooks Online
All reviews
Did our first sync over the weekend and had a few errors. This morning Rominick from Onesaas online support walk me through each error and fixed it easily. Now all my invoices are syncing flawlessly! Thank you to Onesaas and the support team at Onesaas which has been very professional, fast and easy to work with. This app saved us time and money, more small business owners should know about it. Update 2025- Just updated to the new updated QB Online Global connector app. Since Shopify was not supporting the old Saas app. Francis walked me through the integration process easily and we got both stores syncing in no time.
App has some quirks, but it's a really great thing the support is outstanding, quick, and knowledgeable to get you through them. Vincent is radically different (read: EFFECTIVE) from the typical Quickbooks Desktop + Online support I've had to deal with for decades, and saved my team literally hours of trying to figure out some duplicate customer/invoice sync issues. He not only solved the sync issues, but singlehandedly transformed my admittedly negative view of QB Support--enough for me to write a glowing review a 1:00 AM. Kudos to the OneSaas team, and hat's off to Vincent.
It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.
Dean helped me connect my Shopify to QBO, I am new to this and things can be a little confusing. Dean is being very helpful, friendly, and patient, he helped me with importing past sale data from Shopify. Very happy with the online chat service.
Great customer service with fast and helpful response from Carol. I really recommend the app for QB users.
I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.
Great customer service, Sherwin really helped out with any technical questions and found the solution without a hitch!
Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!
Dean was just great in getting me onboard. Very thorough and patient. Appreciate his help. 5 stars for him
I have not yet integrated the app, but Ronnie has been super helpful in helping me get started. Ronnie has been very patient with me, and has provided me with useful resources to help me along the way.
I would like to recognize Paul (OneSAAS). I needed help with the Sync of Shopify and QuickBooks. Paul spent the necessary time with me with all the patience, expertise, kindness and friendliness until all my issues were solved and my store was completely linked to QuickBooks. I can not translate into words the peace of mind and the value of Paul's work. He is an AMAZING asset to this Company. His professionalism and KNOWLEDGE and client service skills are top notch and I would appreciate if he would be recognized for it. 5 STARS. Thank you so much, Paul!!!!
Really happy with this app! Sherwin and Lori helped me a lot with the installation. Thank you so much!
I have only used this app for a month so far but it works well and I like the customer service. Worked with Clarisse to solve a problem (due to my misunderstanding!) and it was fast and very helpful.
Just started using this app, works really good, live chat support is very helpful, thanks Clarisse)
Just started to use this app, so far so good. Vincent from Onesaas was very helpful when I had a syncing error. Would highly recommend.
Ronnie has been extremely helpful in setting up the app correctly via quickbooks online. Well Recommended!!!
Sherwin was very helpful in getting my issues troubleshooted with great, friendly service and attention to detail to test the fixes before full resolving to ensure we were 100% set. Thank you!
We switched to using QBO from Quickbooks desktop so we could manage our inventory better. We used the Shopify by OneSaas app to integrate our sales and inventory. I was a little confused so I reached out for help and Ronnie was super helpful.
Clarisse was extremely helpful when I asked to do a historical data import, and she helped me figure out a couple of snags along the way. When I start another business, I'll make sure to use this app!
2023-04-04 Sherwin was absolutely incredible! They were a huge help, and were very knowledgeable, probably the most helpful person I've talked to in customer service for a long time. Would recommend the app simply for the customer service. 2023-02-15 Ronnie was a huge help to me! He solved all my problems, even problems that other technical support representatives were not able to resolve. Cannot recommend Ronnie and this app enough. I use this app to sync shopify to QBO! I needed some help and Sherwin from Customer Support was AMAZING! Great service :) 2023-02-15 Karol was incredibly friendly, helpful and resourceful, and was a huge assistance in helping me resolve my issue! The support alone is worth the application! I cannot emphasize enough how helpful Karol was, and how much she aided our work-day!
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