QuickBooks Online
All reviews
Awesome team! Always available to help. Sync works great! Moreover One SaaS is free, so definitely worth the investment :)
I asked a question via the chat, and Paul immediately got back to me with an informative and kind response. I appreciate the expediency of both this app and Paul's assistance.
Ronnie was helping me out and I appreciated his responsiveness and willingness to help! I am new to both Quickbooks Online and OneSaas and Ronnie explained it for me in layman's terms.
I had an issue that was not solved, but the customer service rep. Troy was great. Would definitely reccomend
Converting from one web host to another is difficult enough! Fortunately, Rafael made syncing my new data to QBO seamless and kept my historical data untouched! Love when something that looks like it will take a long time is complete and perfect in a few minutes. Thank you Rafael for taking such great care of us!
I asked questions about quick books and Ronnie was very helpful, I was a little confused and Ronnie cleared everything up for me! Thanks again Ronnie!!
I love the app and everyone has been so helpful with any questions or problems. Dean helped me today straighten out a product I messed up by changing to inventory. Paul was awesome on another call!
Love the app, but the customer support is what seals the deal! Ronnie has been amazing as well as others over a few setup issues we've had. All solved now thanks to them!
Merci à Karol pour son aide lors de l'intégration de Shopify sur notre Quickbooks. Pas évident, pas toutes les options, mais une aide précieuse du chat
Setup was simple and Dean quickly helped me with my questions! I look forward to seeing how well it integrates with QBO
Quickbooks can be difficult to navigate, Ronnie was super helpful with my slew of questions! I really appreciated the assistance!
Paul was very helpful. He walked me through various ways to set up and sync the account. He helped map my chart of accounts and make sure everything works. Such great customer support!
Customer service with this app is top notch. Especially Rafael who has helped me immensely in my initial setup of syncing data between QuickBooks and Shopify.
Amazing Support Karol was able to assist and solve all my questions. She is knowledgeable and great to work with!
Didn't sync sales receipts (which is the only thing I care about today) and synced products not using the name field and populating the income category with a cost of goods category. Complete waste of a whole work day.
Hi The Honey Exchange, Thank you for your comment. The issues you are describing sounds like you may have mis-configured the app settings and should be easily fixed with a few tweaks. Our experienced customer champions have reached out to you, and will be more than happy to help you get set up, simply email us at [email protected]
The app works pretty well, but does have errors here and there. However, the best part is the customer service chat. Everyone who has helped me is quick and always resolves the issue. Most recently, I spoke with Dean. I can't say enough about the knowledge and professionalism of the customer support here.
Amazing customer service! Thank you so much Vince for helping me through all of my problems. Will definitely use this app from now on!
The flexibility the app provides when setting it up is outstanding. Additionally, as I had some doubts on how to finalize some choices, I reached out to customer service and was more than pleased. Karol really made it as easy as possible to navigate the options as she was reactive, knowledgeable and personable.
Troy provided excellent customer support. He demonstrated repeatedly a deep technical understanding of complicated and specific issues and quickly identified and implemented solutions. All while exhibiting a very positive experience. Every time I contact support the issue is handled with professionalism and expertise. I believe OneSaaS is the answer to very time consuming revenue reconciliations.
Excellent help from Karol today - We are in our trial period thus far, and so far just the customer service in itself is convincing us we should stick with it! Thank you!!
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