QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,060
chart
#122
All reviews
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March 16, 2021
Customer service with this app is top notch. Especially Rafael who has helped me immensely in my initial setup of syncing data between QuickBooks and Shopify.
March 10, 2021
Amazing Support Karol was able to assist and solve all my questions. She is knowledgeable and great to work with!
March 10, 2021
Didn't sync sales receipts (which is the only thing I care about today) and synced products not using the name field and populating the income category with a cost of goods category. Complete waste of a whole work day.
Hi The Honey Exchange, Thank you for your comment. The issues you are describing sounds like you may have mis-configured the app settings and should be easily fixed with a few tweaks. Our experienced customer champions have reached out to you, and will be more than happy to help you get set up, simply email us at [email protected]
March 9, 2021
The app works pretty well, but does have errors here and there. However, the best part is the customer service chat. Everyone who has helped me is quick and always resolves the issue. Most recently, I spoke with Dean. I can't say enough about the knowledge and professionalism of the customer support here.
March 9, 2021
Amazing customer service! Thank you so much Vince for helping me through all of my problems. Will definitely use this app from now on!
March 6, 2021
The flexibility the app provides when setting it up is outstanding. Additionally, as I had some doubts on how to finalize some choices, I reached out to customer service and was more than pleased. Karol really made it as easy as possible to navigate the options as she was reactive, knowledgeable and personable.
March 5, 2021
Troy provided excellent customer support. He demonstrated repeatedly a deep technical understanding of complicated and specific issues and quickly identified and implemented solutions. All while exhibiting a very positive experience. Every time I contact support the issue is handled with professionalism and expertise. I believe OneSaaS is the answer to very time consuming revenue reconciliations.
Feb. 25, 2021
Excellent help from Karol today - We are in our trial period thus far, and so far just the customer service in itself is convincing us we should stick with it! Thank you!!
Feb. 19, 2021
We are just getting this app up and running and the customer support at 11pm was great. Ronnie helped me work through my problems and get me set up and heading in the right direction in no time. Was a relief that I could find someone so late at night, never know when you get the free time to work on all the little ins and outs needed to get it all sorted.
Feb. 18, 2021
I am in a trial period for this product but so far I love this product. The customer service by Ronnie and others have been great. He was able to help me map my payments quickly.
Feb. 17, 2021
It is frustrated to have issues to sync my sale receipts into QBO. However, the support team is so awsome and helped me get problem solved in no time. Troy offered great support to me and explain what happened behind the screen. Love this app
Feb. 17, 2021
Amazing customer service! I had difficulty with initial setup and had to contact customer service multiple times. They answered immediately on chat and were very helpful. Thank you!
Feb. 17, 2021
Great app providing a level of flexibility that one could only wish for. Suits our business model perfectly. And for our particularly quirky set up Dean had all the answers. Great job by all.
Feb. 11, 2021
So far this app is exactly what I needed! Karol has been so helpful with fixing a few issues with products duplicating in my inventory, but it was a simple fix! FYI, enter inventory into Shopify 1st and you won't have these issues! :) Thank you Karol for being so fast, patient, and kind!
Feb. 9, 2021
I was unsure and didn't think any app would be able to export Shopify orders into my Quickbooks Online account, but this app made that possible with very low effort. I recently had to disconnect and connect the app to a new Quickbooks Online account and everything worked as expected. This app has saved me a lot of time and for the most part has a lot of features that provide flexibility on what orders you want to import automatically. Karol on the support team was very helpful as well and made my transition seamless.
Dec. 9, 2021
Dean in customer support was so quick and responsive today! The problem I'd spent hours trying to fix myself was resolved in a matter of minutes. Appreciate good and knowledgeable customer service!
Feb. 8, 2021
I was struggling with integrating the sales transactions and fees and Marck was great to guide me through. He seemed well versed and got me on the way.
Feb. 5, 2021
I was so lost and Karol came to help me! Thank you so much with answer my questions and was very patient with someone just starting out.
Feb. 4, 2021
I use this app to send my sales and payment info from Shopify to Quickbooks Online. I was having problems syncing certain invoices and Troy was able to fix the issues in literally less than 3 minutes, as well as explain why I was having the problems. He invited me to contact them any time I run into a snag, and I felt totally taken care of. Thank you Troy!
Jan. 27, 2021
Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!