QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,061
chart
#122
All reviews
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July 23, 2020
Vince was fantastic. I had a lot of syncing issues but Vince was able to clear all of them up. He was patient too. Definately recommend OneSaas
May 31, 2023
Sync issues resolved in minutes. Lori is the best! Her knowledge of the program is excellent and offered some great suggestions for the future. Also, worked with David today. Great help. This app really works well.
July 30, 2020
A complex app made very simple by helpful people like Hazel and Vince who did a great job explaining the difference between the different syncing options, etc.
Oct. 8, 2020
Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!
June 29, 2020
This app saves a lot of time. It also connects to my Etsy account. Troy was very helpful and helped me through the setup. Great customer service. Highly recommended
June 23, 2020
I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.
June 23, 2020
Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help
June 20, 2020
I've been using OneSaas for one of our Shopify stores, and wanted to get it set up on the other store. Troy was extremely helpful in setting it up and getting all of our settings correct. I'm very happy with OneSaas, as it saves me an immense amount of time.
June 15, 2020
Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.
June 15, 2020
App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.
June 12, 2020
I installed this app with high hopes. I setup the app and tried to sync my shopify and quickbooks inventory according to the instructions given in this app. I spent a day fixing the names in both platforms. But when I finally synced it, I had duplicate of of my inventory in QBO. It is a big mess which I can't even solve. Quickbooks doesn't allow merging of two inventory items, nor can I delete my inventory. I followed their instructions VERY clearly and now am stuck with an irreversible problem. This is very very frustrating.
Hi Gears For Ears, It is unfortunate that your sync created duplicate inventory and can understand the frustration. Our team have reached out to clarify that our system offers the option to match with QuickBooks SKU or Name fields. For QuickBooks Online, the NAME field is mandatory and unique unlike the SKU field which can be optional. As a result, our integration offers the capability to match Shopify SKU with QuickBooks Online NAME field which can prevent this duplication. We’re grateful for your feedback and are working on some UI improvements in reducing the confusion you’ve outlined. Our team are always available for chat when in app or our website and you can email them any questions at [email protected] – We’re happy to help with any questions you’re unsure of before you start syncing. Best regards, The OneSaas team
June 9, 2020
I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!
June 5, 2020
We just added this app to our Shopify store and so far we are very happy. Rafael helped us solve a minor issue we had with the Sync and now we are up and running.
Oct. 18, 2021
Thank you Karol. There were contacts and products hung up in the App and you were very helpful in clearing them and pushing through the sales. Have a great day.
May 22, 2020
Troy from the support chat was awesome in answering all my questions very quickly and effectively!
Nov. 2, 2022
Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again
May 20, 2020
Support throughout the trial has been exceptional thus far with Karol and others. I will further update as i continue to evaluate this app. But so far, it is good.
May 20, 2020
Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue
May 19, 2020
Hazel helped me quickly , precisely and patiently. so far so good with support from this app. im not generally a fan of linkage apps but i do like good support.
May 9, 2023
2023-05-09: ROM was polite and technically competent to resolve my syn issue. 2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie. 2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.