QuickBooks Online

Dean in customer support was so quick and responsive today! The problem I'd spent hours trying to fix myself was resolved in a matter of minutes. Appreciate good and knowledgeable customer service!

I was struggling with integrating the sales transactions and fees and Marck was great to guide me through. He seemed well versed and got me on the way.

I was so lost and Karol came to help me! Thank you so much with answer my questions and was very patient with someone just starting out.

I use this app to send my sales and payment info from Shopify to Quickbooks Online. I was having problems syncing certain invoices and Troy was able to fix the issues in literally less than 3 minutes, as well as explain why I was having the problems. He invited me to contact them any time I run into a snag, and I felt totally taken care of. Thank you Troy!

Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!

The support from OneSaas is phenomenal. I've dealt with Vince in particular a couple of times when I had questions about how OneSaas and Quickbooks Online interact and Vince has been incredible to deal with every time. Vince is very pleasant, thorough and to the point, while still being attentive. I am very pleased with this application, its integration with QBO, and ongoing company support and would hands down recommend it to others.

We are using this app to pull orders from shopify to QBO. Whenever I have issues I use the chat function. All the customer service reps are fantastic, but wanted to give a shout out to Paul today who helped solve a few issues and helped me better understand the flow of data. Thank you so much Paul. **Update** March 19th 2026 used Nick for sync issue, he batch solved my problem and showed me how to fix it myself quickly. 10/10

I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.

Rafael has been very helpful when setting up the app. Very kind, a lot of patience and willingness. I recommend him. I am very happy with the configurations made

I just started using this app and some of the settings were beyond my knowledge. The customer service rep, Dean, was absolutely fantastic in helping correct my issues.

Great service from Marck. He was incredibly patient and generous with the info he shared, like all reps so far.

I found this app to be really useful and great for saving time. Their customer service is outstanding. Worked with Vince a couple times and found him to be very responsive, knowledgeable and patient.

Rafael was very helpful. He was quick to respond and knowledgeable as well. He helped me fix some small issues, which were my errors. I am very satisfied with this app so far.

Hazel was great at navigating through the complexity of three issues today! I think she might be psychic. One ticket opened and two understood/resolved. Great progress. Thank you!!

Troy in customer service was super helpful in setting this up which I really appreciate. So far the APP and Integration are working great, getting more than I expected, definitely recommend.

Excellent, simple to set up app that just works. I used OneSAAS to interface data from Shopify to Quickbooks Online (QBO). I set up the interface in 10 minutes via the app, and transactions came through accurately. Troy from OneSAAS customer service was also very helpful. Highly Recommend.

Tried this app , ran in to some technical glitches.... Sherwin was extremely helpful and attentive .... Awesome service...

Synchronization works and customer service is the best of any app in Shopify. Team was super quick to solve some issues, thanks Ronnie!

Only just started, but the service is very quick. Instant customer service so far. Thank you Karol and friends.

I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)