QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,061
chart
#122
All reviews
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May 10, 2020
Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.
Sept. 24, 2020
Great app and customer service is very efficient. Recent help requests were handled promptly by Clarisse and Troy.
May 5, 2020
HAZEL FROM SUPPORT IS 20/10, HELPED ME WITH EVERYTHING. I HOPE HER TEAM LEADER GIVES HER A PAY RAISE AND OR BONUS AS SHE IS AMAZING.
May 5, 2020
Thank you Hazel for your help! You help me to solve my issues Very fast service They answer all my questions
Aug. 30, 2022
I would be VERY careful using this app to sync your data from Shopify to QBO. There are things this app does not do and that they will not make you aware of in advance. Point of Sale exchanges as an example are not recorded. If you look in OneSaas the order will show as synced, without issue and no warning yet the exchange is not recorded in QBO leading to inaccurate inventory and financials in QBO. Looking over the product page, and the support page for the app, I could not find even an acknowledgement of the limitation (at the time of writing) showing this limitation. Very disappointing.
May 29, 2025
It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick. Thanks team, keep up good work. Today 29/05/2025 Nick helped me, it was quick and professional, Thank you
April 28, 2020
Great customer service. Karol has helped me set it up and supported me quickly. Overall, great experience
April 27, 2020
Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.
Sept. 26, 2020
Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.
April 24, 2020
Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.
April 24, 2020
Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.
April 23, 2020
Sherwin is just awesome! He rescued me with the weird errors in QBO and Shopify syncing...Thank! for the quick service. I loved it 10/10
Jan. 29, 2021
Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!
April 21, 2020
Marck is always super quick to respond and has been very helpful with us getting this app set up. We've received great customer service.
April 17, 2020
Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.
April 16, 2020
All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.
April 13, 2020
It works great! Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to. Hazel from customer service was incredibly helpful.
April 8, 2020
Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.
Feb. 3, 2025
Interacted with the team as there were some major updates. Nick had very kindly and professionally handled my issues and I am very happy to be there customer! ---- Things are working great with OneSaas. Currently use this app to sync my multiple Shopify stores to a single QBO account. QBO is our main inventory management, and it nicely push and sync orders, inventory, and product within the 2 systems. The CS support is helpful and polite, Sherwin has provided me great help in solving some of the issues I had. Been using them for more than a year now, and plan to do so for more years!