All reviews

Rating Breakdown

  • 5
    92% (2,437 ratings)
  • 4
    7% (174 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

Store

MaCae

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

La rapidité et l'efficacité du chat en ligne est vraiment très appréciée, Sherwin a sû régler mon problème de synchronisation avec Shopify en un temps record, et m'a même référée à du contenu éducatif pouvant m'aider à bien utiliser le logiciel pas à pas. Je recommande vivement!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

Great service!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Excellent service d'implantation avec PAUL! Très à l'écoute de nos besoin et disponible pour mes questions. Malgré la traduction d'anglais à Français, les directives étaient très claires!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Top support as ever. Honestly one of the fastest and best support staff ive ever encountered. Thanks Rafael and team!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

I love this app, paul was great :)

Store

Pamly

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Great experience overall, Lori was able to get me the help that I needed for my company in order to connect to the proper version of the QuickBooks app!

Store

OHOM

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

The App is easy to use and the customer service is superb. Sherwin efficiently rectified the problem I faced, and went the extra mile to ensure seamless synchronization.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Shopify integration to QBO was a hot mess, but NICK was reallyyy helpful. 10/10 would recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Paul was very helpful in answering my questions and solving my problems. It was fast, and I now have my system working seamlessly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

David was very helpful and followed up even when our chat got disconnected. The app works great and easy to maintain and get help is you run in to issues.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 2, 2024

Great Support

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

Using app

10 days

Total reviews

7

Average rating

4.4

5 / 5 Share

April 2, 2024

Excellent and fast service from Karol, THANK YOU

Using app

About 2 months

Total reviews

1

Average rating

5.0