QuickBooks Online
All reviews
Francis was very helpful and had our issues fix in a short amount of time!
RODS provided fast, efficient, and friendly assistance to quickly resolve our syncing issues. Thank you!
Nick was proficient and answered all questions
We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.
I was having some trouble getting the app to connect. Tech support chat was quick and easy. Rods helped me get connected!
10/10 support from Nick. If only all apps had support like this. TY.
great service from sherman. quick and very pleasant. got my transactions all synced up
Jasmin was a huge help when I encountered issues.
I needed help with the workflow settings and Nick came to the rescue. I got all the help I needed from Nick. Many many thanks for the incredible service.
The customer service is exceptional. Sherwin was on the live chat and assisted our setup. He was able to answer all of my questions making connecting up a breeze. Highly recommended.
Great experience with syncing issue ... Joe was super helpful
Updated review: Super helpful customer service, particulalry today with Sam. Going through my set up and giving me advice! Set up the connection and it seems to be all working like a dream! Orders are able to come through with order numbers, so you can easily see the amount from each order, and not have to match with the Shopify invoice! Rods was super helpful in setting up the connection - pop a note in the web chat if you are looking for help with it. I can highly recommend it - it will make your life much easier!
Fantastic customer service. Joe got me connected to my clients Shopify after we were struggling. Highly recommended.
This app made everything easier and organised. Arlene did an awesome job and took her time helping me out via live chat.
Rods went above and beyond to get our Quickbooks integration cleaned up and synced. Very easy to work with!
Sherwin helped me in setting up the configuration he is very helpful.
I was feeling a bit overwhelmed while trying to integrate the app myself and when I was about to give up I heard a notification, it was Sherwin from support asking if I needed help. My saviour! She quickly helped me setting up things correctly and it was up and running in no time! Thank you very much! 10/10 for customer support
Nick was a life saver getting everything synced over! He made the process so easy and stress-free.
Five stars! The app works well, but the real star is the customer support. Arlene helped me with my Shopify to QuickBooks integration and she was phenomenal. Patient, clear, and super helpful. Thank you, ARLENE!
Sherwin was outstanding in helping me and my accounting team navigate the QuickBooks Global integration with Shopify. He patiently walked us through each step, resolved complex integration date issues, and stayed with us through the entire process to ensure a successful setup. A true lifesaver and a consummate professional — his expertise and dedication made all the difference. Highly recommended!
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