All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

March 22, 2024

Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient. I would definitely use the chat feature again.

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 22, 2024

Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

March 21, 2024

Sherwin was so amazing when helping me set up quickbooks. She uploaded all my past sales very quickly in quickbooks and has been very responsive to me. I am only a few days in using this service and I am very impressed!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

It's not seemless, but the support is great and problems are resolved in a quick fashion. Can't ask for more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Nick was great and easy to work with, as we worked through issues with getting my data to sync from Shopify to Quickbooks. Thanks Nick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

I love this app! It's so easy to use and the chat help is always top notch! Rafael helped settle a few things for me today in very fast fashion and help me navigate thru everything. Highly recommend this app!

Using app

28 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

March 20, 2024

Sometimes there are kinks but the support is excellent. Just today Paul solved my problems!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 19, 2024

Great customer service and integration

Using app

About 9 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

March 19, 2024

Incredible customer service! Many thanks to Ben for being so kind and helping me with some integration issues quickly!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Received professional & excellent help from RONNIE! He was patience & able to ascertain the issue I was having, with ease & professionally. Throughout the session, Ronnie went above and beyond to provide information to guide me and make sure that the data was all synced properly. Excellent customer service!

Store

moki+

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2024

I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

I have trouble syncing my QBO with Shopify because of some compatibility issues. Clarisse helped me solve the problem. She's amazing fast :)

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2024

Ben was so helpful!

Using app

About 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 15, 2024

The service with the connector is good but was only needed for when some transactions wouldn't go through. A little cumbersome, but the customer service made up for that (Thanks Ben)

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing. Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 15, 2024

NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

i had long time trying to solve problems beatween shopyfi and qbo, today i chat with sherwin and she did it all for me. great job. thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 13, 2024

This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely. Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!

Using app

20 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 12, 2024

Nick was super helpful and solved my issue quickly. This app is a god sent as it allows me to connect both my Shopify sites to my QB file that syncs the correct inventory levels.

Using app

Almost 3 years

Total reviews

18

Average rating

4.9