All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

April 9, 2024

Top support as ever. Honestly one of the fastest and best support staff ive ever encountered. Thanks Rafael and team!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

I love this app, paul was great :)

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Pamly

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Great experience overall, Lori was able to get me the help that I needed for my company in order to connect to the proper version of the QuickBooks app!

Store

OHOM

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

The App is easy to use and the customer service is superb. Sherwin efficiently rectified the problem I faced, and went the extra mile to ensure seamless synchronization.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Shopify integration to QBO was a hot mess, but NICK was reallyyy helpful. 10/10 would recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Paul was very helpful in answering my questions and solving my problems. It was fast, and I now have my system working seamlessly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

David was very helpful and followed up even when our chat got disconnected. The app works great and easy to maintain and get help is you run in to issues.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 2, 2024

Great Support

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

Using app

10 days

Total reviews

7

Average rating

4.4

5 / 5 Share

April 2, 2024

Excellent and fast service from Karol, THANK YOU

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!

Store

TOW TOW

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Lori was super helpful. She was quick and fixed the issue right away!

Store

Birdesc

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2024

App is easy to use, and integrates all the data we need to ensure the books and records are completed in accuracy. I reached out for help because I needed to backdate the integration two months back. Thank you to LORI, who was extremely helpful, solved my issue, and made sure all my questions were answered! I am extremely satisfied with this app and their great customer service.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

Nick was very helpful getting the app setup for and working for me. Great customer support !!

Using app

About 3 hours

Total reviews

4

Average rating

3.3