All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
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5 / 5 Share

June 13, 2025

It was so nice to coordinate with Jenny resolving my issues regarding the integration of Shopify store to Quickbooks. Knowledgeable and very patient. Top-tier customer support. Had another query the next day and Ben was so quick to assist. Was resolved in no time. Top-tier CSR!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 11, 2025

It is not super userfriendly to set up. But Wen was super helpful. Everything works well for now :)

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 11, 2025

Had a few issues but BEN helped me out. Very quick, very knowledgeable.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 11, 2025

We’ve had such a smooth experience: the app works like a charm, and the support team is incredible. Big shoutout to Nick! Super responsive, super helpful.

Store

Needful

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2025

Great customer service experience. Nick did well in resolving my trouble.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

Sherwin helped set up the Shopify integration to our QB. It was quite fast and seamless. Thank you Sherwin!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Support has always been great. Just worked with SHERWIN on an issue and it was amazing. Fast, responsive and answered my question(s).

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 10, 2025

NICK was extremely helpful in assisting with setting up and answering questions. Recommend.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

1 / 5 Share

Oct. 17, 2025

I really don't want to give this, as the team themselves are really great and support is generally really good, but the inventory sync is set up wrong. You should be setting on_hand not available as per the shopify documentation (https://help.shopify.com/en/manual/products/inventory/fundamentals/inventory-states) https://shopify.dev/docs/api/admin-graphql/latest/mutations/inventorySetQuantities

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

NICK was helpful

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2025

I did not have to wait long for Nick to come online and he was all over it. Very patient with my slow typing and head scratching but he helped me work it all out in the end. Thank you Nick.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Great expecience support SHERWIN was super clear and helped me quickly

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

I encountered some error messages while synching my new store, Wen is very patient and helpful with helping me resolving my issues. Thank you so much!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Nick from customer service helped me out through the whole setup!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Great support from SHERWIN today, as i was struggling to integrate to quickbooks without his help . Thankyou

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2025

So far so good. BEN was able to help with my first set of teething issues no problem.

Store

Coldeye

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Francis was an excellent customer support agent!! He gave me clear instructions, was patient and resourceful. I'm new to this integration with Shopify and he helped me through the entire process

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Francis has been really helpful to set it correctly. The app works really well with Shopify.

Store

TGF USA

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Nick was very helpful when connecting my shopify shop and my QBO accounts

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Excellent support! The agent (NICK) was super helpful and patient, guided me through everything step by step. Really appreciate the great service!

Using app

11 months

Total reviews

4

Average rating

5.0