All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
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5 / 5 Share

June 20, 2025

I needed to give access to my bookkeeper in the Connector App, Joe was super helpful and I got the job done! Cathy

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Francis from customer support was so patient and helpful, thank you so much Francis for all of your help!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Francis is the besttt

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Sherwin was incredibly helpful and patient while assisting me with setting up my QuickBooks account. He explained everything clearly, took the time to understand how my business works, and guided me step by step—especially with the parts I found confusing. I truly appreciate his support and professionalism. Thank you, Sherwin!

Store

DERAC

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Nick was amazing. I was staring at my computer cross-eyed and confused ready to give up. My computer made a blip noise and a chat started with Nick asking if I needed to help. Incredible service, and I love that it wasn't AI or a bot - he is a real person and was extremely helpful. Thanks, Nick! Still very confused, but that's not on you - you were very very helpful in getting my set up and on well on my way to figuring this all out. The configuration and integration support was amazing.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Sherwin was super helpful and patient—he answered all my questions one by one and made sure I understood everything clearly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Ben from support was the absolute best to deal with. Thanks again Ben!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was very helpful during the integration of Shopify/Quickbooks. :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

I had an error pop up and while trying to fix the issue a Chat window appeared. Francis asked if I needed help! This blew me away! He helped me get the issue fixed on the spot. Now that service!!!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 17, 2025

Thank you Sherwin, 1 minute and my problem was solved. Patrick

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2025

Thanks to Sherwin for assisting to my request which was instant, was able to get the the solution I needed for the issues and given alternatives.

Store

Doxwaos

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Super service de SHERWIN

Using app

12 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 17, 2025

Ben from customer service was very helpful and he did great job, he answered and fixed all the concerns that I had previously.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was amazing customer support. Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

Super service Francis à été très utile!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Wen answered my query very efficiently and made the corrections I needed very quickly. Very impressed with this high level of service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Special thanks to Nick for his assistance with helping me.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

Rods helped me resolve my issue that I've been putting aside for months in only few minutes. Great experience with him.

Store

JoFäB!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Customer support was great! Ben really understood the problem I was having and was very responsive in coming up with a fix. Happy customer here.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Very pleased with the support from Sherwin, not many places where support contacts you first to resolve any problems! I was playing around with some settings and he popped into the chat to see how I was getting along. For a beginner the configuration can be quite confusing but he helped me with a few queries that I had very quickly.

Using app

12 days

Total reviews

1

Average rating

5.0