All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

Aug. 5, 2024

Thats Sherwin for the quick response and fix!!! Much appreciated.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Nick was very helpful! Great customer service and so quick to reply!

Store

Mashu

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Upon setting up my QBO account, I wanted to sync my Shopify orders from an older date and Nick was very helpful in helping me navigate the different settings and mappings. Excellent service.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

David was absolutely awesome and he helped get my problem fixed quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Sherwin was very helpful and fixed my issue quickly. Customer service is great.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 2, 2024

app is hard to use at first lots of settings which you need to look into.. 4 star for the app but 5 stars for Clarisse who massively helped me setting up the accounts and making sure they were correct.

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 1, 2024

Everything normally goes very smoothly, and CS is super helpful. Ronnie fixed my problems quickly and explained how I could do it myself next time. This saved me so much trouble ! Thank you

Store

Uneven

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Sherwin did a fabulous job helping us get set up with the Quickbooks Online integration. He was quick, responsive, and highly competent. His message came at the perfect time, while we were struggling to get started. Once Sherwin intervened, it was a seamless experience.

Store

Talent

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Highly recommended, I had some small integration issues with a small amount of invoices which Nick sorted immediately. Great Customer Service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

BEN was amazing polite and efficient and went the extra mile to meet our needs

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Dean in support was a huge help

Using app

2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

July 31, 2024

I had some issues with my Shopify sales invoices not coming through to QBO. Thankfully Clarisse was able to assist and sort out the issue promptly. Thank you Clarisse!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

CLARISSE is great. Extremely helpful. Thank you.

Store

AUTO

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Lori is super helpful and effective. He helped me resolved the sync issue I had on integration and was very nice. Two thumbs up!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 30, 2024

My customer service rep Dean was very helpful in clarifying the capabilities of the software

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 18, 2024

Their customer service is excellent, the representative Paul resolved all the issues quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

I needed help for sync errors and Sherwin helped me quickly and made everything super understandable!

Store

MysTea

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

July 29, 2024

Had a great experience using this service. Sherwin was quick to respond and provided helpful info for me to get my problem solved quickly, thank you Sherwin!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Thank you for your Patience and your time NICK

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

Great app, and super helpful support. Troy was prompt, friendly, and accurate.

Using app

8 months

Total reviews

1

Average rating

5.0