All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
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5 / 5 Share

June 27, 2025

Nick was amazing. Fast and efficient. Was never waiting for a response and answered all my questions smoothly. Thank you Nick

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Hi, Jas was really helpful, thank you very much for this great customer service experience!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Thank you very much Rhica for going above and beyond!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

I had Francis help me, was able to find my issue and get me back on track. Very helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

Francis was absolutely amazing. He was patient, quick to respond and knowledgeable. I would have been lost without him helping me set up my QBO & Shopify integration step-by-step. I highly recommend using the support team when integrating two systems as there were many settings I wasn't 100% certain about.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Rhica did a great job helping me create the workflow necessary to sync my shopify to my QuickBooks Online.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Sherwin was fabulous at helping me sync my Shopify Store with Quickboooks... Super helpful now it syncs hourly moving forward! Awesome support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2025

Sherwin was super helpful in fixing my issues! So grateful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

Nick was very helpful and guided me through the integration of the shopify app into the quickbooks .thank you!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Rhica was very helpful responding and resolving issues with the app quickly.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent app and excellent customer service. I was looking at my settings and wondering about something and Sherwin actively reached out to me to ask if I needed help (which I did) and he helped me map out all our payment accounts to the correct quickbooks accounts and sorted out a bunch of other minor issues that I had. I definitely love this app and thoroughly recommend!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Sherwin has been a great help for me this evening with sorting out my shopify and Quickbooks connection. He was very polite and handled the problem very efficiently. Thank you Sherwin

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

We had a lot of workflow issues and Joe was quick to respond and resolved my query. Thanks Joe.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Nick has been incredibly helpful , initially i resolve my own issue but he probe me to wait and test single transaction before bulk syncing, which fortunatly i did as there were some other issues which required fixing such as rounding etc. he went the extra mile and help guide me step by step - i really felt the support was geniune and very professional. Thank you Nick

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Great help today from Sherwin, helped me get set up and synching :)

Using app

42 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

June 23, 2025

Great app. Has great support too. Sherwin was able to solve my problem in 2 minutes.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

BEN was a great help. Sorted out my problem very quickly and gave me tips on making the integration between QBO and Shopify work even more efficiently. Really appreciate his thoughtful help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Great customer service from ben, could not have been more helpful

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

While investigating sync errors a rep (Joe) messaged me to help and sorted it in 5 minutes without me having to do anything. Very helpful and saved me a lot of time.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Nick was great. I am really impressed with your customer service. I thought I was have to poke around for awhile on my own, but Nick reached out and helped right away. Great job!

Using app

About 3 years

Total reviews

2

Average rating

5.0