All reviews

Rating Breakdown

  • 5
    92% (2,738 ratings)
  • 4
    6% (179 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,978)
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5 / 5 Share

Sept. 9, 2025

JASMIN was a great help, got on with the checks with no faffing about.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

I have been using QBO for a few years and just had an amazing experience while using the OneSaaS app to address a small issue with the syncing between QBO and Shopify. I managed to fix it easily enough, then a customer service person called Jasmin popped up on the chat tool. She asked if I needed help with anything else, as the initial problem was fixed, so I asked about a few of the syncing options in the OneSaaS app as they looked potentially useful but I didn't know much about them. Long story short, I now have the Shopify fees and refund receipts automatically syncing with QBO. These two things have caused me so much work to manually achieve over the years, so I am incredibly grateful to Jasmin for taking the time to explain how they worked and getting them set up for me - it will save me so much time! Jasmin, thank you for all your help, it is greatly appreciated!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Very easy to set up, and the customer service is exceptional. I had an issue with the how much historical data I could import, and Nick helped me get the dates extended to cover my historical data. Very happy with the customer service and support.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

JENNY a été extremement patiente et m'a guider de façon simple. Toutes mes questions furent adressées

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Customer Service Sherwin is very helpful and patient, answered all of my questions as a non-fiannce person, and guided me step to step to set up my sync. Definitely will recommend this app. Second time to ask for help, luckly it's still Sherwin, she did a great help to ask questions. I'm waiting for my problem to be resloved.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 8, 2025

Thank you, RODS for the support.

Store

Dracoya

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Jasmin was very patient and helped sync my data to quickbooks efficiently. Very much appreciated.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

all apps are good but what distinguishes the good from the not so good is the after install support. Nick made everything easy and straight forward with a small sync issue.

Using app

Over 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Super fast and super easy. I immediately felt lost during the set up but the chat function was a life saver.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Thanks Rods for the help, you were very useful. Customer service is always awesome when I need to chat. It shows by all the good reviews how dedicated your are to providing an incredible experience. you have customers' success at heart and it shows.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

This app is great! I needed some help to make sure that the Shopify invoices are assigned a new Invoice number in QB once they are synced over and Nick helped me get everything done within a few mins. It's working perfectly now and I'm super satisfied with this app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

NIck is very Helpful.. Thanks alot For MR JEBRAN

Store

Bokhor

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Rods was very helpful today!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

I did not know how to sync everything between Shopify and Quickbooks, but thanks to Sherwin (who did everything by the way), I am able to access my products AND orders in Quickbooks from Shopify! How amazing is that? Thank you so much Sherwin for saving me loads of time! I cannot believe that I got this great service! Will definitely recommend Sherwin to help you with your problems or in my case my cluelessness (because I did not have the time to follow all the instructions online) to help you with syncing everything between the apps! Thank you thank you thank you Sherwin! You have made my day!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

I had an issue with syncing and received excellent support from Ben who helped resolved the issue in a matter of minutes!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Nick was awesome! Patient, answered every question I had and I atleast had 25 throughout the conversation. He answered everyone without delay and accurately to help me accomplish the set up the way I needed. Thanks Nick!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Nick gave perfect service. Very fast an useful.

Store

Abzilly

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

I had the absolute pleasure of working with Rhica from QuickBooks support. They were incredibly personable, patient, and professional, and went above and beyond to fix my tariff issue. Rhica did all the heavy lifting behind the scenes and completely solved the problem that had been stopping my orders from syncing. Thanks to them, everything is running smoothly again. Truly outstanding support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Thanks Francis for your help. The integration page is still quite confusing, the tool tips could do with a bit more detail.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Congratulations, Rods, for the excellent assistance that Komfyx a brand of Avilco Holdings Corporation has received from you. You have acted with professionalism, and I am very satisfied.

Store

KOMFYX

Using app

About 2 months

Total reviews

2

Average rating

5.0