All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

May 20, 2025

had some difficulties integrating with shopify, ben with customer support was very helpful

Store

UNLOCKD

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Sherwin did an excellent job! He answered all my questions with patience and professionalism. He took the time to help me connect QuickBooks and Shopify, making sure everything was working properly. I really appreciated his dedication and the time he spent assisting me. Outstanding service!

Store

My Store

Using app

2 months

5 / 5 Share

June 5, 2025

Nick was great supporting me with my queries and this works perfectly now! Update 05/06: Further support was required when the products weren't quite syncing correctly and Jenny sorted it promptly without fuss!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

I wasn’t too sure how to go about integrating Shopify with QuickBooks Online Global, and honestly, the process felt a bit overwhelming at first. But Ben from the support team made all the difference. He first helped me over email, and then followed up with live chat support to walk me through everything step by step. He was incredibly nice, patient, and genuinely helpful. What started as a scary move from Excel spreadsheets to QuickBooks Online ended up being smooth and much less stressful thanks to his support. Really grateful for the excellent customer service!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 13, 2025

Best connector, best support, they are WONDERFUL!! Thank for the help Francis!

Store

Sépaq

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Very seamless app. I had a small issue to fix when syncing my first order, it was new and unfamiliar for me, but Sherwin took care of it in a matter of minutes. Very happy to have such good customer support. Everything looks good, it automatically syncs and matches my transactions in Quickbooks.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

BEN m'a beaucoup aidé avec la synchronisation de mes commandes dans Quickbooks. Super service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

The integration with Shopify is seamless! Very easy and quick to do and I love how quickly you can start covering your accounting! The support team is fantastic - very responsive, knowledgeable and resolving any questions super fast. Ben was supper helpful. Thank you so much!

Store

Luvvy

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2025

Francis, my support agent, was super helpful and professional. He helped me troubleshoot my problem with patience and was very knowledgeable on the subject. Thanks Francis!

Using app

About 5 hours

Total reviews

5

Average rating

3.8

5 / 5 Share

May 1, 2025

Ben was great in helping

Store

KULTIQ

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Sherwin was very patient and knowledgeable. We are still working through some integration but he was very patient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Sherwin was great, Helped me sync everything!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

The integration works and there is support from the OneSaas Team

Store

Eugeria

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Worked with Support (BEN) and he was great. Made is so that we could import records further back in the history than the plugin wanted to by default. Answered all of our questions, and made the process fairly easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

I made an error in my setup, and my support, Ben, was super helpful and fixed it right away! Twice!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

The app itself is frustrating, but the support from Francis has been awesome.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Support helped me solved connections issues rapidly and efficiently. Thank you FRANCIS, you were awesome !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

After a little bit of tinkering at first, I managed to get my sales data very smoothly into quickbooks. You can only sync back one month, but Ben from customer support very quickly managed to go back further for me without me needing to do anything my end. Really easy once you get going.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Nick was quick to resolve and explain my issue. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Wow!!! I just worked with Francis in Customer Support and it was the BEST experience ever. I have been struggling for days to figure out the set up for Syncing between Shopify and QuickBooks only to keep hitting hurtles. One chat and Francis got me all set up. It literally saved me hours and days!!! Thank you Francis.... You're the BEST. I have also worked with Jenny who was also very helpful in getting my sync up to date! Thank you to both of you Francis and Jenny.

Using app

4 months

Total reviews

1

Average rating

5.0