All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
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5 / 5 Share

March 10, 2025

Great and fast support from Nick

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Sherwin solved my problem in a short time. Thank you very much.

Using app

20 days

Total reviews

12

Average rating

5.0

5 / 5 Share

March 6, 2025

I've used this app for a few years now to manage sales receipts in Quickbooks Online. I recently had an issue where my Shopify disconnected and my settings were lost. Thankfully, Ben was super helpful in getting everything back how it needed to be in record time! Thank you for the great customer support.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Had a little issue with integration to fro QBO to shopify and sherwin was so helpful. great support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Thank you Ben for your great help! I feel like the support for this app is the best I've experienced. Fast, simple and polite!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Nick, awesome job. Thank you!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

sherwin was very good -i was in a mess as i am not too technically minded - thank you for your patience and helping me sortn out my integration!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

Great app and great service from the team, had an issue setting up the app and Sherwin helped me promptly. Thank you and highly recommend this app.

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2025

Nick was absolutely amazing. More than helpful, he went out of his way to be patient and solved every problem I had. Thanks Nick!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

I recently had the pleasure of interacting with NICK from QuickBooks Chat Support, and I cannot express enough how impressed I am with his service! Nick was incredibly knowledgeable, patient, and efficient in resolving my issue. He took the time to listen to my concerns, explained everything clearly, and guided me step-by-step until the problem was completely resolved.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Nick was incredibly helpful!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

Being brutally honest I'd never done this before and was a little in the dark. Sherwin was a great help and reassured me if I needed further help just to get in touch (I have a feeling I will )

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Jebran was super helpful with my query!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Absolutely happy with my service. Nick was of great help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Works flawlessly, haven't touched it in years, even forgot how my orders were syncing with QuickBooks because I never need to think about the app as it runs so well.

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 2, 2025

Thank you Francis! The customer service on this Shopify to Quickbooks app is accessible, extremely helpful and show a well experienced crew there! I have tried the Intuit to Shopify connector app and did not have success so returned to OneSaas and am completely happy. I have been using them since 2017 for my previous website. Way to go OneSaas team!! Thank you Francis for taking the time to help my transition back to ONeSaas to be pleasant and accurate! I reallt appreciate you!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

I just started using QuickBooks and for now the experience has been great. I had many questions which were replied by Customer agent Nick very efficiently. This has been very helpful to use the app with confidence.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Excellent service from Francis, he helped me bring all my legacy sales data back and sync it via QB.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Great app and support service. Nick helped resolve an issue that had been persistent for several days within a few hours. Quick, efficient and friendly service. Can definitely recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Ben did a great job helping me understand the tools

Using app

About 21 hours

Total reviews

1

Average rating

5.0