All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
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5 / 5 Share

Feb. 25, 2025

FRANCIS is really helpfull greate tech and person

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Thank you Sherwin for all your support on this new adventure! You were amazing, super kind and patient.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Thank you Nick, clear instruction, and quick to reply

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Sherwin was helpful and professional, quickly diagnosing the issue and handling everything on their end. The explanation was clear, and the fix was straightforward. The only downside was the not-so-subtle request for multiple reviews, which felt a bit pushy. Otherwise, solid support experience!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

FRANCIS was awesome. Very experienced and professional in his answers.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Nick is amazing. He helped me get all my issues resolved. Keep it up.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Settings can be fiddly on the initial setup, but the live support is very good when they're online. Nick offered to help and solved all issues. Great customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Amazing help from FRANCIS, quite remarkable

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 20, 2025

The App wouldn't launch for me, Sherwin was great customer support and gave me an alternate way to access the Connector App. Quick and efficient service. Thanks Sherwin!

Using app

24 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 20, 2025

Nick was very helpful, 5 stars

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Had an issue with the connector and getting my Shopify store to connect to my QB Online. Sherwin was my sherpa. Actually better than my sherpa. He got us fixed and rolling in very short order. If I have any problems going forward, I hope they land in Sherwins hands. He's the best.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Absolute pleasure to be assisted by NICK. Extremely efficient and solved all issues.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Francis was quick and helpful

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Top Customer Service with a great integration app Sherwin was my contact

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Fantastic customer service as always Jenny was really helpful and efficient in sorting out our query

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Awesome customer support. SHERWIN was able to help me to pull historic data, great app to sync Shopify data to Quickbooks online.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Nick was very helpful, sorted all the syncing issues straight away.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world. Thanks Ben

Using app

5 months

Total reviews

3

Average rating

4.0

3 / 5 Share

Feb. 13, 2025

Sherwin helped me to understand issue and guided me well. Though i couldn't find solution due to technological constraint but i really appreciate the sincere efforts made by Sherwin.

Store

Kibow

Using app

Over 3 years

Total reviews

2

Average rating

4.0