All reviews

Rating Breakdown

  • 5
    92% (2,528 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

I had the pleasure of chatting with David regarding a system error message I received. David was so pleasant, explained the issue, and solved it quickly and efficiently - so crucial during a busy work day. Thank you David!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

QBOG consistently helps me with great kindness, and I highly recommend them to everyone. Especially, David is the best.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I am very happy with this app! I had no problems for the first year or so, then a small hiccup I needed help with came up. I contacted support, and Ben had the problem fixed within 2 minutes, amazing!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Paul delivered exceptional customer service—swift, efficient, and highly knowledgeable. I wish more companies provided this level of service. Undoubtedly the best support I've received from any SaaS company

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

I love this app! Syncs my Shopify and Quickbooks and literally cuts my paperwork in half. Whenever I have an issue or question, they are super quick to respond and figure it out. Amazing! Because I do not get that attention or timeliness from other apps and services. Shout out to Ronnie! He fixed a very specific and individual issue for us today. THANK YOU

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Love the Chat on the portal, It's nice to get help right away instead of waiting on a phone. Sherwin was helpful in helping me figure out reports between QBO and Shopify.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.

Store

Stickky

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Sherwin provided me with exceptional assistance

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

This app has fantastic live chat support. Karol was very helpful. This seems to be the best accounting software for Shopify

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Super appli et surtout une aide efficace, pro et rapide par Ben le support qui m'a aidé aujurd'hui ! merci !

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Sherwin was very helpful with helping me sync my shopify orders to my Quickbooks account. Great customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Had a few issues with setup but Dean was great about helping get everything working smoothly.

Using app

16 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 1, 2024

QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from [email protected] to help get this fixed.

5 / 5 Share

Dec. 29, 2023

David was incredibly helpful with our QBO x Shopify set up. We are happy with what the app can do so far as it will really speed up our invoicing processes.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Sherwin managed to set everything up with patience and kindness. Thanks to her, my problems are solved and I will save a lot of time. A big thank you to Sherwin

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 28, 2023

David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it. The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 28, 2023

Thank you Sherwin, so reassuring to know the onesaas quickbooks shopify app product is backed up with good service. Keep up the good work. FPD Group Ltd UK.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Sherwin was very knowledgeable and helped me with the connecter between Shopify and QBO

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Amazin customer care, Sherwin help me to fix few issues and he reply in few seconds. Alessandro

Using app

About 1 hour

Total reviews

2

Average rating

5.0