QuickBooks Online
All reviews
Jenny Did a Great Job helping fix my connection issue. She was the Best.
Jasmin was very helpful and quick to help and resolve the issue! Thank you
Dealt with support a few times and they are always great. Francis was very helpful in sorting through any problems
Sherwin jumped right into my problem and helped me get back up and running. Nick helped out as well! Nov 26 2025
Sherwin was great - he fixed my sync error for me! easy to reach him through the chat feature.
Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!
Rhica was very helpful and quick! thanks!
Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!
Francis delivered the kind of support every business owner hopes for. I was dealing with a stubborn sync issue between Shopify and QuickBooks that was blocking invoices, and despite all the usual fixes on my end, nothing was working. Francis immediately understood the root cause, handled it without any runaround, and refreshed the internal mappings so the transactions synced perfectly. What stood out most was the confidence and clarity in their approach. No fluff, no guessing — just a quick diagnosis, a clear explanation, and a clean fix. It saved me a lot of time and kept my accounting workflow running smoothly. Excellent support, and truly appreciated.
Rhica was very helpful and quick! thanks!
Nick has been exceptional
JASMIN was very helpful
Jasmin was very helpful with my issue. Although QBO suddenly decided to temporarily remove the important order syncing part of the connector, Jasmin quickly offered the information and to notify me once this is fixed.
Jenny was polite and patient. Great help!
Francis was very helpful and had our issues fix in a short amount of time!
RODS provided fast, efficient, and friendly assistance to quickly resolve our syncing issues. Thank you!
Nick was proficient and answered all questions
We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.
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