QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,060
chart
#313
All reviews
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July 15, 2025
I get a great support from Ben. He just see my struggling on my shop, he open the chat and help me fast and easy. I never see a support person so proactive!
March 26, 2026
1 Star – Massive Step Backwards from OneSaaS I’ve been using the QuickBooks Shopify integration since 2020 (previously via OneSaaS), and up until recently it worked reliably and did exactly what it needed to do. Unfortunately, since QuickBooks deprecated the OneSaaS connector and replaced it with their new native Shopify app, the system has become completely unfit for purpose. The new connector is a significant downgrade: Products are not mapping correctly VAT rates are inconsistent or incorrectly applied Payment methods aren’t assigned properly Customer data is no longer linked (everything is posted under a generic “Shopify customer”) Hundreds of transactions are left sitting in the integration queue requiring manual review This completely defeats the purpose of automation and has created a huge amount of unnecessary admin, not to mention confusion for both our bookkeeper and accountants. The most frustrating part is that the previous OneSaaS system worked perfectly well. There was no need to replace it with something far less capable. As a result, we’ve now been forced to move to a £50/month third-party integration just to restore functionality that previously worked flawlessly for free. That’s incredibly disappointing. There are clearly widespread issues with this new connector, with many other users reporting the same problems online. Please bring back the OneSaaS integration, or significantly improve the current app — because in its current state, it’s simply not fit for purpose.
Dec. 2, 2025
Rhica was the best! She resolved a sync error that had been blocking my workflow. Rhica was updating me throughout the process and even answered the questions i had regarding the issue.
July 14, 2025
Thank you Jenny for assisting me through the app, it requires some knowledge to get things going properly and to understand how it works so very grateful for her prompt assistance and help which extends beyond the app knowledge.
July 11, 2025
Rods - fixed the issue, quickly! really appreciate having a chat support available, that is a real person and not a bot! Thank you
July 11, 2025
It was great and I had excellent support from Sherwin when I accidentally made a mistake he was there to help.
July 11, 2025
Jas was quick and helpful! Their support is usually easy to access, as well as quick & efficient.
July 11, 2025
The app works fine overall. I especially want to highlight Ben from customer service, he’s been incredibly helpful and knowledgeable throughout!!
July 11, 2025
Ben was great. Super fast replies and immediate resolution. Honestly the best customer service I have had to date!
July 11, 2025
Wen was very helpful - superb service
Using app
About 2 hours
Total reviews
1
Average rating
5.0
July 10, 2025
Nick was absolutely amazing. Knew exactly what he was doing and very quick to respond!
Oct. 9, 2025
The verdict is still out but I'm thinking of pulling the trigger and using this app to connect my Shopify to Quickbooks. Sherwyn was very patient and knowledgeable. It felt like he was holding my hand. I needed my integration start date to Feb 2024 and he made it so that I would be able to. Let's see what happens. UPDATE: I finally pulled the trigger and I wish I would have done it sooner. JENNY was the best in helping me map my configurations. Answered all my questions and was there again day after day to help me maneuver through the data. Definitely ask for JENNY shes the BEST!
July 10, 2025
SHERWIN got on the chat quickly found the information I needed and they fixed an error with a product without me having to do anything. In general. Support has been good and SHERWIN was exceptional!