All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

March 18, 2024

I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

I have trouble syncing my QBO with Shopify because of some compatibility issues. Clarisse helped me solve the problem. She's amazing fast :)

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2024

Ben was so helpful!

Using app

About 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 15, 2024

The service with the connector is good but was only needed for when some transactions wouldn't go through. A little cumbersome, but the customer service made up for that (Thanks Ben)

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing. Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 15, 2024

NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

i had long time trying to solve problems beatween shopyfi and qbo, today i chat with sherwin and she did it all for me. great job. thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 13, 2024

This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely. Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!

Using app

20 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 12, 2024

Nick was super helpful and solved my issue quickly. This app is a god sent as it allows me to connect both my Shopify sites to my QB file that syncs the correct inventory levels.

Using app

Almost 3 years

Total reviews

18

Average rating

4.9

4 / 5 Share

Jan. 29, 2025

Has a small Shopify glitch where it uses a random clients name when automatically creating invoices with data it imports from Shopify. Otherwise this app integrates and syncs perfectly to QuickBooks without any problems. You might need some assistance from support with some of the settings as they can be confusing and might cause your data to not sync correctly. Support responds extremely fast and was quick to assist and help me set it up correctly.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct. Edit: I ran into another issue, and David took care of it again! :-) Great CS!

Store

Symbol

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

22 April David has been very helpful with a sync issue I encountered. Sherwin has been very helpful setting up the app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Excellent support form SHERWIN, he was very patient with all my requests.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Just a big thank you to David who helped me set up our sync. It works great and support is very accessible and helpful.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

the App is super helpful to merge our two systems!! And the support team is awesome - they are great communicators and efficient! I worked with BEN on the support app and he was so great!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

This app is easy to use and I love that it connects my Shopify and QuickBook accounts so easily. The customer support is also great! I've interacted with Sherwin, who has helped me to resolve any issues and answer questions :)

Store

Arbre

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Thank you Paul and Dean for the accurate information and your help. I found it a relieve that finally someone could help me.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks. Sherwin is very profesisonnal and attentive ! Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0