All reviews

Rating Breakdown

  • 5
    92% (2,531 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Dec. 14, 2023

Great support from Rom, helped install and configure a new installation in minutes.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Ronnie, This guy is absolutely amazing. He spent a few hours with me and we worked through everything that was going on with my connection. I would recommend this to anyone and everyone that uses shopify and Quickbooks.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

ROM was very quick and helpful to resolve my issue with orders not syncing! Thank you very much for keeping me running smoothly!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Rom was very helpful with an issue I encountered with the Quickbooks connector. He diagnosed and solved the problem very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

Using app

About 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 12, 2023

So far the App is good. It is integrating most of my sales with QuickBooks fairly seamlessly. Sherman on the help chat was particularly helpful and friendly.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 12, 2023

Sherwin is the best - speedy and helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

ROM was a great help, quickly resolved everything I was struggling with.

Store

PawMits

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 12, 2023

App imports data a little weird sometimes but not hard to clean up and the best thing available for this kind of link-up. Amazing customer service - THANKS ROM! Highly recommend. This is saving us days of time.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Had some implementations and mapping issues with QBO, Ronnie came to the rescue over the online chat support. Quick response, no wait time, he provided a solution that worked and was patient while I was implementing.

Using app

9 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 10, 2023

Why isn’t it working for US companies

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 7, 2023

QBConnector is a life saver, and their customer service is perfect. Particularly Ronnie, who is fast and efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

David was amazing in helping me sync my Shopify Sales with Quickbooks. The customer service I experienced today is very rare these days.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Sherwin was super helpful and patient when helping out undertanding that us entrepreneurs may be juggling a lot of different functions and not always under all the intricacies of each software. Glad to see this high level of customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Thank you Ronnie CS for your help

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO. I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner. If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members. Sherwin was extremely helpful and I recommend using him with issues you encounter.

Store

GSH+

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Just installed the App today in Canada. I utilized chat right away to ask for assistance. At first I got David, he was a great help but in my process of uploading Chrome I lost him (my fault). David was awesome and I know he would have helped me. So once back on with Chrome I signed on to chat again. This time I got Lori. She helped me though the whole set up process and was amazing. She was patient and helpful and is getting back to me later with one minor discrepancy in the first upload. I picked this App because it was from Intuit and that made me feel confident. Now after my first and second experience with Support I am very happy that I choose this App. Thank you David and Thank you Lori - keep up the good work. All the Clients really appreciate it! Since I got going on the App I have been helped by Floribelle and by Troy. They were both very responsive and helped me. I have never had an App before with such exceptional service

Using app

7 days

Total reviews

8

Average rating

3.6

5 / 5 Share

Dec. 6, 2023

Customer service agent Rep Ben was very helpful and sorted out a problem for me with ease.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Ronnie was a pleasure to work with!! He saved me a lot of time, stress and worry!!

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Ronnie ma donné un service exectionnel et il ma aider a configurer mon application A1

Store

Qori

Using app

2 months

Total reviews

3

Average rating

5.0