All reviews

Rating Breakdown

  • 5
    92% (2,531 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2023

Lori was very accommodating and proactive helping me manage my account. Quickbooks support has always been very good. I always recommend this and use it to all my businesses.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Based on my experience, I would suggest using QuickBooks as it is user-friendly and enables you to synchronize all transactions in a single location. I'm glad that ROM able to assist me in verifying the integration between Shopify and QuickBooks. It's always great to have someone knowledgeable and helpful to rely on.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Rafael was a great help!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Sherwin gave me the best customer service ! A+

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Thanks, Sherwin, a lot of great help.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Rom demonstrated incredible customer service, and has helped us through this app be more efficient and effective in our overall bookkeeping and accounting.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Sherwin did an awesome job answering all my questions quickly. Really helpful. Thank you! And Rafael and Ben were also super helpful. Great team there!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

I am using Quickbooks Online with a POS Shopify and had trouble with syncing the two using the Application QuickBooks Connector which is QuickBooks Online Global on Shopify. I"'ve had some trouble with the syncing and tried the chat to figure it out. Sherwin was my helper and he was amazing. He fixed all my issues! I'm relieved to have the syncing issues gone.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 1, 2023

Sherwin is cool and reached us when there were issues in our integration. I never expected this kind of proactive support earlier and pleasantly surprised. Sherwin is to the point and resolved the issue quickly and super knowledgeable. I would recommend this app and Sherwin as Customer Support any time.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The support was available even before I reached out to them, and SHERWIN provided excellent support.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

One of the customer support representatives, "Karol," helped me solve this error. It's a really nice service they provided me.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great app. Saves me loads of time. Great support from Sherwin today!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Rafael would be really awesome and so helpful, figure out my problems.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Really easy to install, and the support is really helpful. I was speaking to Sherwin who got it all working perfectly.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.

Store

adoorn

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Thank you Rom for helping! He got the errors fixed fast and painlessly for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Sherwin was extremely helpful and quick to resolve my syncing issue with Shopify and Quickbooks. Sherwin is pleasant, knowledge and a real credit to the intuit/quickbooks team!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I am very new to bookkeeping, made some mistakes using this integration software, but Clarisse was super helpful and put me back on track within minutes. Amazing support, company should be proud to have someone so efficient working for them

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I was having a problem syncing my Shopify store to Quickbooks. LORI helped me and she was great! Its not to often one gets a positive result from a live chat but LORI nailed it! Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

Using app

--

Total reviews

3

Average rating

5.0