All reviews

Rating Breakdown

  • 5
    93% (2,642 ratings)
  • 4
    6% (165 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,844)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2025

I had the pleasure of being assisted by Sherwin, and I must say, the support experience was outstanding! Sherwin was professional, knowledgeable, and incredibly patient, walking me through every step with clarity and care. The level of service exceeded my expectations, and I truly appreciate the effort to resolve my concerns efficiently. If you're looking for top-notch customer support, Sherwin is the one to ask for. I’m very impressed and would highly recommend this app based on the excellent service I received. Thank you, Sherwin, for making this such a positive experience!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Sherwin was amazing in helping fix some issues we were having! Very quick, thorough, and understood exactly what I was asking with urgency.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Nick was very helpful getting my setup queries resolved!

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 8, 2025

Francis was great! had syncing issues which were cleared up quickly :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Great service from Francis.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Thanks to Sherwin for the fast migration to the updated app. Seamless!

Using app

About 4 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 8, 2025

Nick was great help!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything. Thank you!

Store

Savoir

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 8, 2025

Two issues fixed. Thanks sherwin!

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 7, 2025

Chat service is fast and efficient with agent BEN!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Francis was very helpful in helping me correct an error. thanks

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 7, 2025

I needed support with integration between shopify and quickbooks - Ben was most helpful and answered all my questions whilst giving useful screenshots to show me progress of current tasks.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Ben was incredibly helpful and speedy in dealing with my question. He was able to look at the specific transactions and help me with more information so that I can reconcile my bank in QB. Great service

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Le support avec Francis a été génial au tout début. J'ai aussi pu utiliser les services de Sherwin et il a réglé mon problème de connection très rapidement. il a compris rapidement mes enjeux. merci pour l'efficacité.

Using app

8 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 7, 2025

Got little issues on sync but with Nick help everything went smooth again: very professional and quick solver.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 7, 2025

Excellent service! Nick was quick and resolved my problem perfectly! Thank you!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 3, 2025

So far so good. Ben has been a good help getting everything sorted.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

June 19, 2025

Was in trouble with Integrating SHOPIFY POS with Quickbooks online. Finally got a customer care(Mr.NICK), helped me from 0 to 100, with atmost patience and fully acknowledged with quickbook and shopify both. Thank you once again for the support. Update-19/06/2025- Had a trouble on syncing new shopify account with QB, Mr. Wen helped really well to solve it with most patience.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Sync does what we need it to do and support is always great. Nick has been really helpful just now. Thank you!

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

I was a bit lost but Sherwin logged on at the exact right time to help me get it all set up. He synced my historic data as well so I have everything in Quickbooks back to when I opened my store.

Using app

1 day

Total reviews

1

Average rating

5.0