All reviews

Rating Breakdown

  • 5
    92% (2,531 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Nov. 22, 2023

Sherwin was very helpful at helping me set up the app to my quickbook! Really good customer service, Thanks!

Store

HOLM

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Thank you Troy, Lori and Clarisse for your help! The customer support is wonderful!

Using app

Almost 2 years

Total reviews

5

Average rating

3.6

5 / 5 Share

Nov. 22, 2023

Rom was a grate help in getting thing set up for me. made thing quick and easy

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Excellent customer service from Sherwin who noticed I was having sync issues and helped me resolve the issue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Customer support is 10/10, LORI is boss. Quick to answer chatbot and found relevant articles I could reference AND addressed all my concerns. Thanks for making it an easy process!

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Paul was amazing....I was about to cancel my subscription but Paul saved the day for me and for Quickbooks :)

Store

Kiddle

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

super fast customer service and help from troy!

Store

Puremi.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This is an excellent app. Every connection/integration app we have has issues. This Shopify <> Quickbooks connector app (1) has fewer issues than most and (2) has THE BEST CUSTOMERS SUPPORT I've experienced with any integration ever. The support team (Ben especially) is incredibly helpful. They solve everything extremely quickly and efficiently. I wish all software had support like this.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Sherwin was amazing helping me sort out an error we had initially made during set up. Did it all over chat and now all my orders populate perfectly from shopify to QBO in minutes Thanks Sherwin!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We had an issue with Shopify products not updating in QB online and Ben really helped us in solving the problem.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Ronnie has been incredibly helpful and patient in helping me navigate a complicated integration. It's so refreshing to speak to a real human and not just another chatbot. Thanks so much Ronnie!!

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

A great app to sync my Shopify store with Quickbooks for the accountants to do their thing. I also logged into this week to resolve an issue with a customer not syncing across which in turn stops their transactions sync'ing and SHERWIN in the support team, popped up on chat and asked me if I needed help. They sorted it there and then. thank you!

Using app

7 months

Total reviews

8

Average rating

5.0

4 / 5 Share

Nov. 16, 2023

I found it a bit awkward to set up but Clarrise was so helpful and guided me through the problems I was having! Hardly any wait time and helped straight away!

Using app

14 days

Total reviews

1

Average rating

4.0

2 / 5 Share

Nov. 22, 2023

I was testing the system and needed help resyncing and Rom was great. However, the app is a bit useless as it does not sync product info from Shopify to QBO. Need it to transfer inventory level and cost to QBO.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 15, 2023

Rom was great! He solved all my Syncing errors

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Ben helped me quickly work through my QBO issues.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Ben is amazing. Give that man a raise. He helped me with the set up and answered all of my question. 12/10 Service.

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

ROM was an amazing help today with my Shopify to QB integration 5 STARS

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

This app makes it so much easier to track my sales and orders in QBO! Ran into a few minor issues with syncing, but Sherwin helped take care of these for me! Thank you, Sherwin!

Using app

Over 1 year

Total reviews

3

Average rating

5.0