All reviews

Rating Breakdown

  • 5
    91% (2,793 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,053)
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5 / 5 Share

June 18, 2025

Sherwin was super helpful and patient—he answered all my questions one by one and made sure I understood everything clearly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Ben from support was the absolute best to deal with. Thanks again Ben!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was very helpful during the integration of Shopify/Quickbooks. :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2026

I had an error and Vinny helped me not only fix the issue but showed me a way to deal with the it myself if it ever happens again. Great support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 17, 2025

Thank you Sherwin, 1 minute and my problem was solved. Patrick

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2025

Thanks to Sherwin for assisting to my request which was instant, was able to get the the solution I needed for the issues and given alternatives.

Store

Doxwaos

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Super service de SHERWIN

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 17, 2025

Ben from customer service was very helpful and he did great job, he answered and fixed all the concerns that I had previously.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was amazing customer support. Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

Super service Francis à été très utile!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Wen answered my query very efficiently and made the corrections I needed very quickly. Very impressed with this high level of service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Special thanks to Nick for his assistance with helping me.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

Rods helped me resolve my issue that I've been putting aside for months in only few minutes. Great experience with him.

Store

JoFäB!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Customer support was great! Ben really understood the problem I was having and was very responsive in coming up with a fix. Happy customer here.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Very pleased with the support from Sherwin, not many places where support contacts you first to resolve any problems! I was playing around with some settings and he popped into the chat to see how I was getting along. For a beginner the configuration can be quite confusing but he helped me with a few queries that I had very quickly.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

It was so nice to coordinate with Jenny resolving my issues regarding the integration of Shopify store to Quickbooks. Knowledgeable and very patient. Top-tier customer support. Had another query the next day and Ben was so quick to assist. Was resolved in no time. Top-tier CSR!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 11, 2025

It is not super userfriendly to set up. But Wen was super helpful. Everything works well for now :)

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 11, 2025

Had a few issues but BEN helped me out. Very quick, very knowledgeable.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 11, 2025

We’ve had such a smooth experience: the app works like a charm, and the support team is incredible. Big shoutout to Nick! Super responsive, super helpful.

Store

Needful

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2025

Great customer service experience. Nick did well in resolving my trouble.

Using app

About 21 hours

Total reviews

3

Average rating

5.0