All reviews

Rating Breakdown

  • 5
    92% (2,531 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Nov. 16, 2023

Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions. Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.

Store

osume

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Sherwin was very helpful in setting up the system for me and answering questions about the app and Quickbooks in general to help me solve some issues

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I love this app! It was super simple to integrate and works exactly as intended. The chat support is responsive, friendly and knowledgable. I talked to Ben today and he helped me understand my error within minutes. Recommend this app if you want to save yourself a ton of time and streamline your workflow!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 8, 2023

I had some sync issues but Dean was great in helping me solve them. Thanks Malcolm

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 7, 2023

I absolutely love this app and the customer support is amazing! Thank you Sherwin for walking me through set up your help is much appreceated.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Thanks Troy! fixed an issue right away

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

had great experience; they even contacted me about an issue I had not been able to address yet!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

David offered mind blowing customer service, fast efficient and very knowledgeable, wish other companies would offer this level of service. Best support from any SaaS company hands down.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Wonderful help from ROM today, sorting out a sync/stock issue. They even helped sort out some workflow issues I wasn't aware of yet. Thanks so much for the help! Much appreciated.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Wow! Rom was so helpful! Sadly, the way I have set up my shop, this integration isn't suitable for me. However, Rom did everything they could to try and find a solution, and even gave me additional advise when we realised it could not work. I am so impressed with the customer service. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Ronnie was awesome to work with. He took care of all my questions and issues. Great customer service.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

love this app. Tons of features. When we have questions, support is great. Spoke with Rom today. Got us the info we needed instantly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Very helpful assistance from David in quickly sorting out my connection issue with Quickbooks and Shopify. Thank you so much!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Ronnie is very strong knowledge and helpful for me. Thank you for your help.

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Ronnie was a great help in understanding how I managed payouts from Shopify to Quickbooks. Very knowledgeable.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

I am a bookkeeper and use this app for ten different retail companies. I do not know what I would do without this app. Every support person I have chatted with has been very helpful and always responds quickly. I have chatted with Troy a number of times and he is very knowledgeable, friendly, and helpful.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Brilliant customer support, I had few technical queries, Ben sorted 15 min. All working smoothly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

We had an issue with sales orders from shopify pulling through to Quickbooks and Lori knew exactly what was the issue and resolved it straight away. Thank you and really appreciated.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Today I was assisted by Paul. I have previously been helped by him with other Shopify connections to QBO. He has always been so patient, kind and helpful. His knowledge of this system integration process is just unbelievable and he knows exactly what your requirements are and meets them to a 100% standard. Outstanding Service once again!! Thank you Paul.

Store

DW

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Rom was able to fix all of my shopify connection issues for me. I was getting error code 6140 on all of my invoices for a 2 month period and he saved the day! Thank you so much Rom for fixing this issue for me.

Using app

Over 1 year

Total reviews

2

Average rating

5.0