All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2024

Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Contacted Shopify to assist with review issues. David was very clear and the issues were resolved very quickly. Top quality service.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Dean was super helpful!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

ROM was really helpful in setting it up, had it going in 10 minutes

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Using app

25 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Thanks Ronnie for helping us . You are an asset to the company :)

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 12, 2024

I app is my favorite option for syncing QBO and shopify because we need to track destination based sales tax for washington state. It beings in more data than I would like, but is easy to use. Sherwin at support is great and helped me get set up, very easy to reach support and help was quick.

Store

eqpd

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 12, 2024

This APP is really good. It syncs all the data automatically and save you months of work. One of the Customer Rep was really helpful, His name is Dean and he helped me to set up everything from scratch. Highly Recommended. Another guy named ROM helped me figure out the syncing and was very attentive! He made sure all my questions were answered.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Not only was i endlessly grateful to find a help option in QB connect, but David's help and wording to how i could get my desired outcome was comforting and easy to understand. David was very professional in all aspects.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Karol's customer support was quick and efficient!! well done

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Have had nothing but a great experience with Quickbooks online so far, and the connection between shopify and quickbooks has been amazing. All of my transactions sync. I did have an issue with the sync and duplicate items, however, Lori was able to resolve my issue extremely quickly! Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

I had a fantastic experience with their service, especially with Rafael. He is quick to respond and very knowledgeable. My problem with the QB connector was resolved in a remarkably short amount of time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Ben was very helpful to me when installing the app. Great customer service!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

App simplifies my Shopify accounting. Support is great and fast - in particular David gets a shout-out he is very knowledgeable and helpful.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Great support! Karol from the support team is the best, very helplful and patient.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.

Store

MARQS

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

This app is great, I had some issues while setting up but Ben from support did and outstanding job helping me. Very happy overall.

Store

BeHope

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Rom was extremely helpful in setting up shopify integration and solving issues with my workflow.

Using app

3 months

Total reviews

1

Average rating

5.0