All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

Feb. 1, 2024

app is kinda complicated to sync data to QBO but a support team member, who is Karol, is very friendly and nicely supports me. I got couple of issue while syncing data however she helped me and explained each feature gently. Thank you Karol!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Absolutely love the supportive and active team of specialists and professionals. I was so nervous about setting up QBO to my Shopify store, but their live chat does wonders. Sherwin was my support specialist when I first started setting up QB to my Shopify store and he gave me sound advice, provided knowledge and guidance, and then links for me to read through on how to setup my QB to Shopify. I feel confident knowing that there are really well educated professionals and competent team members behind the scenes ready to support me with any questions or concerns I have about the app. I absolutely love the professionalism and the exceptional guidance and product knowledge provided to me by Sherwin. Thank you so much!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

ROM helped with my syncing issue and was fast. Very helpful!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 1, 2024

I've used QBO for ages, recently setup my first Shopify Integration, the process was fairly straightforward and when I did have some questions Karol was able to show me what I needed to do on my first contact. Must have app if you use Shopify and QBO. Rob

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The integration has been so seamless. Especially with the help of your customer support Paul who was very kind and patient to walk me through the whole process. I am a very satisfied customer. And thank you Paul! Keep up the good job!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Received excellent help today from SHERWIN. He was able to correct the issue I was having quickly and professionally. Went above and beyond to make sure all was synced properly. Excellent customer service !

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Karol was super helpful with answers to my questions about errors in syncing Shopify to QBO. It's all working nicely now. Thanks!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ronnie in customer service is a legend and had me sorted in no time. Thanks for your prompt and professional service Ronnie

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Rafael responded quickly and reset our Product IDs. TY Rafael.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Ben was great, he understood my question straight away. I am very new to this and I have had very minimal training. The solution was explained very well to me and it was much quicker than I expected. thank you Ben!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Merci à Sherwin pour sa précieuse aide.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Wow, I love this app! I Sync my Shopify and Quickbooks. Whenever I have an issue or question, they are super quick to respond and very supportive. Sherwin is amazing and very helpful. Highly recommended.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Ben, was an awesome help to me. He not only found the answer to my problem quickly, he offered to fix it for me! He saved me a great deal of time.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

I have found the customer service to be amazing with this app. David helped me fix a few issues I was having with integration. Makes managing the business way easier when you don't have to sweat the small stuff. Today Rom helped me solve another issue with invoices between shopify and quickbooks he was great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Rom was a great help from Intuit Quickbooks. Helped me to get started with this overwhelming task of being technologically challenged.

Using app

17 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 22, 2024

Sherwin was able to synchronize my inventories across multiple channels. Now Shopify syncs with QB so I don't need log into 3 accounts to manually synchronize anymore. THANKS SHERWIN

Store

EZRGB

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

David was exceptionally helpful, guiding me through the setup process and providing insights into the app's functionality. He addressed all of my inquiries with patience, ensuring that I understood the reasons behind his suggestions. His responsiveness was great, and he even took the initiative to follow up with an email. I am confident in the support I have received and am truly grateful for the excellent assistance that David provided me with.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

I was struggling to get my products to sync, and Paul helped me with all the details from start to finish! I wish all the apps would have this kind of service! I have also worked with SHERWIN, and the help was so efficient!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

David was a great help. He had helped extensively with syncing our account as well as reconciling any errors. He was kind and super patient. Thanks so much for your help David! Also thanks to Sherwin for helping with my other issue. The support team is quite proficient and super helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0