All reviews

Rating Breakdown

  • 5
    91% (2,793 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,053)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 10, 2025

Sherwin helped set up the Shopify integration to our QB. It was quite fast and seamless. Thank you Sherwin!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Support has always been great. Just worked with SHERWIN on an issue and it was amazing. Fast, responsive and answered my question(s).

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 10, 2025

NICK was extremely helpful in assisting with setting up and answering questions. Recommend.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

1 / 5 Share

Oct. 17, 2025

I really don't want to give this, as the team themselves are really great and support is generally really good, but the inventory sync is set up wrong. You should be setting on_hand not available as per the shopify documentation (https://help.shopify.com/en/manual/products/inventory/fundamentals/inventory-states) https://shopify.dev/docs/api/admin-graphql/latest/mutations/inventorySetQuantities

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

NICK was helpful

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2025

I did not have to wait long for Nick to come online and he was all over it. Very patient with my slow typing and head scratching but he helped me work it all out in the end. Thank you Nick.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Great expecience support SHERWIN was super clear and helped me quickly

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

I encountered some error messages while synching my new store, Wen is very patient and helpful with helping me resolving my issues. Thank you so much!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Nick from customer service helped me out through the whole setup!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

So far so good. BEN was able to help with my first set of teething issues no problem.

Store

Coldeye

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Francis has been really helpful to set it correctly. The app works really well with Shopify.

Store

TGF USA

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Excellent support! The agent (NICK) was super helpful and patient, guided me through everything step by step. Really appreciate the great service!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2025

Since I am new to Shopify and integrating into QB, Sherwin was very helpful!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

I had an excellent experience with support. Jii swiftly addressed and resolved the syncing issues with sales.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 2, 2025

This app is saving us lots of time and for any problems or issues , Ben , has been very very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

Sherwin du service client, m'a contacté car il a remarqué des erreurs de synchronisation, et il m'a proposé des solutions claires et rapides. Merci beaucoup pour cette aide non sollicitée qui a resoulu tous mes probleme de synchronisation!!!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2025

Amazing integration of QBO with Shopify. And they have great customer support. During sync QBO team will reach out to provide great support. I got that form Ben and he was great help

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2025

Store

Voila!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

10/10 live support from Nick, fixed an issue that felt hard to fix, amazing, cant recommend highly enough.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2025

Nick assisted with sync errors quickly and efficiently.

Using app

11 months

Total reviews

1

Average rating

5.0