QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
2,751
chart
#93
All reviews
Rating Breakdown
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Oct. 31, 2023
Today I used the chat feature to get a transaction unstuck. Rom was very helpful and patient and worked to completely resolve my issue. I appreciate his help and his willingness to dig in to find the source of the problem.
Oct. 31, 2023
I had an issue with recurring error messages related to importing orders from Shopify to QB Online. Opened the support chat and Ben was there immediately. He solved the issue right away. Terrific service!
Oct. 31, 2023
Ronnie walked me through every single time in the settings. Have never experience this level of support before.
Oct. 30, 2023
I had an issue with the connector which was creating invoices and duplicate sales. Ronnie, the support technician, quickly responded to my chat, listened to my issue, and promptly fixed the problem for me. The support provided was excellent, quick, and efficient.
Oct. 31, 2023
Awesome customer service...!!! Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas). They really went beyond expectations, but above all... they worked as a team. It shows great company culture that reflects on customer experience.
Oct. 25, 2023
Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.
Oct. 25, 2023
Good app - but really the strength is in the customer support. It is separate to Shopify and Quickbooks - they are great... especially Ben who has been who has been patient, polite, knowledgable and saved me hours and hours of wasted work!!!
Oct. 24, 2023
Ronnie at Customer Service was exactly what you hope for in Customer Service, Awesome
Oct. 24, 2023
I had a couple of issues with integration and Dean was super helpful and very quick to resolve the issues. Also I wanted to get something done that wasnt usually on the menu and it was no problem - he went out of his way to be helpful and accomodating.
Oct. 24, 2023
We had an integration error which was quickly resolved by our support tech Ben. Ben was very helpful in identifying and correcting the error and super nice throughout the process. Super helpful and recommend the product and support (specifically Ben)!
Oct. 24, 2023
Excellent support from Rom. Took time to look into my issue and recommended an improved way of processing orders through. Thanks for your help!
Oct. 23, 2023
Sherwin assisted in getting our new invoices synced to QBO. He knew exactly how to pinpoint the issue and just took a few minutes to explain, sync, and resolve. Thank you Sherwin!
Oct. 23, 2023
I got very a quick reply and great service for fixing the incorrect settings from Sherwin. Very helpful. Thank you
Oct. 23, 2023
The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues
Oct. 23, 2023
Paul has been absolutely amazing today. I won't lie I'm not IT minded and felt totally useless, trying to sync my shopify to my quickbook. Paul was patient and kind with me, taking me through everything step by step. I honestly could not have done it with out him. He's been a tremendous help. Thank you so much Paul