All reviews

Rating Breakdown

  • 5
    92% (2,736 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,977)
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5 / 5 Share

March 5, 2025

Great app and great service from the team, had an issue setting up the app and Sherwin helped me promptly. Thank you and highly recommend this app.

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2025

Nick was absolutely amazing. More than helpful, he went out of his way to be patient and solved every problem I had. Thanks Nick!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

I recently had the pleasure of interacting with NICK from QuickBooks Chat Support, and I cannot express enough how impressed I am with his service! Nick was incredibly knowledgeable, patient, and efficient in resolving my issue. He took the time to listen to my concerns, explained everything clearly, and guided me step-by-step until the problem was completely resolved.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Nick was incredibly helpful!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

Being brutally honest I'd never done this before and was a little in the dark. Sherwin was a great help and reassured me if I needed further help just to get in touch (I have a feeling I will )

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Jebran was super helpful with my query!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Absolutely happy with my service. Nick was of great help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Works flawlessly, haven't touched it in years, even forgot how my orders were syncing with QuickBooks because I never need to think about the app as it runs so well.

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 2, 2025

Thank you Francis! The customer service on this Shopify to Quickbooks app is accessible, extremely helpful and show a well experienced crew there! I have tried the Intuit to Shopify connector app and did not have success so returned to OneSaas and am completely happy. I have been using them since 2017 for my previous website. Way to go OneSaas team!! Thank you Francis for taking the time to help my transition back to ONeSaas to be pleasant and accurate! I reallt appreciate you!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

I just started using QuickBooks and for now the experience has been great. I had many questions which were replied by Customer agent Nick very efficiently. This has been very helpful to use the app with confidence.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Excellent service from Francis, he helped me bring all my legacy sales data back and sync it via QB.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Great app and support service. Nick helped resolve an issue that had been persistent for several days within a few hours. Quick, efficient and friendly service. Can definitely recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Ben did a great job helping me understand the tools

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

FRANCIS is really helpfull greate tech and person

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Thank you Nick, clear instruction, and quick to reply

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Sherwin was helpful and professional, quickly diagnosing the issue and handling everything on their end. The explanation was clear, and the fix was straightforward. The only downside was the not-so-subtle request for multiple reviews, which felt a bit pushy. Otherwise, solid support experience!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

FRANCIS was awesome. Very experienced and professional in his answers.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Nick is amazing. He helped me get all my issues resolved. Keep it up.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Settings can be fiddly on the initial setup, but the live support is very good when they're online. Nick offered to help and solved all issues. Great customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Amazing help from FRANCIS, quite remarkable

Using app

2 days

Total reviews

2

Average rating

5.0