QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,039
chart
#143
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April 4, 2019
This app/company are both unresponsive. If you're a Canadian business, look elsewhere. Their integration will not work with multiple tax rates (provincial tax rates). Also, though responsive on email, they will refuse to call you when asked and fixes will take 2+ weeks. This is all very confusing to me because it worked perfectly fine with my trial? Also, they are an Australian company which will keep you waiting for a response.
Hi Eric, As we've discussed privately, we've given you a full refund on your yearly payment. It was very unfortunate that our support staff were unable to call you at a time that suited you. Our live-chat support staff are available 24 hours to accomodate our customers across the globe. In the meantime, our development team is in the process of debugging the issue around the grouped Canadian taxes. We will notify you as soon as the issues are fixed so we can get you set up on a new free trial. We'd love to give you the opportunity to try our update before subscribing to our paid service again. Best regards, The OneSaas team.
March 1, 2019
I think this might be a good application if I can get it loaded properly. Very confusing on boarding, with very little support. I have been trying to chat with someone for support for a couple of weeks now. I will revise my review if they get me going and the program works well.
Jan. 18, 2019
Ok so I thought Onesaas was going to be the answer to my problems. I sell products both online and over the counter. So my problem was tracking changing stock levels between shopify and my store. So I need an app to update stock levels between shopify and my accounting software. However Onesaas does not do this. At least not for Sageone. If I sell an item using sageone then Onesaas does not update shopify. I though initially it was me and the way i had it setup but I contacted support and they confirmed how useless Onesaas is.
Oct. 22, 2018
This "integration" set ALL my inventory counts to 0, I lost sales for an entire day & now have to spend time and money doing inventory counts again... Customer service was no help, says an "Integration Preparation" email went out but I never received this nor did i see a warning or note where it says your QB's inventory count is the master inventory and to manually enter inventory into quickbooks before the first autosync. You would assume when integrating, that EVERYTHING especially inventory counts get automatically imported to your accounting software but no, it does not. For some reason you get skew #, name, everything else but the inventory count & pictures of each product in quickbooks thru oneSaas. This would not be such a big issue if they would at least allow you to restore your inventory counts or undo a sync but no they do not, neither does shopify.
Nov. 28, 2018
TERRIBLE app - 'automate your business' - it does not do this at all! The integrations break down every couple of months so you have to continually check its still working. Right now nothing has been integrated for 3 weeks and their idea for a solution is to manually enter every individual invoice wasting so much time and money. I would not recommend this app at all!
Dec. 3, 2016
This app erased a LOT of my inventory in Shopify after it's syncing. It's now caused me to shut down while we do inventory and lose out on sales. I've emailed and have yet to get a response. This is completely unacceptable!