All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2025

Nick is amazing. He helped me get all my issues resolved. Keep it up.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Settings can be fiddly on the initial setup, but the live support is very good when they're online. Nick offered to help and solved all issues. Great customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Amazing help from FRANCIS, quite remarkable

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Nick was very helpful, 5 stars

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Had an issue with the connector and getting my Shopify store to connect to my QB Online. Sherwin was my sherpa. Actually better than my sherpa. He got us fixed and rolling in very short order. If I have any problems going forward, I hope they land in Sherwins hands. He's the best.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Absolute pleasure to be assisted by NICK. Extremely efficient and solved all issues.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Francis was quick and helpful

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Top Customer Service with a great integration app Sherwin was my contact

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Fantastic customer service as always Jenny was really helpful and efficient in sorting out our query

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Awesome customer support. SHERWIN was able to help me to pull historic data, great app to sync Shopify data to Quickbooks online.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Nick was very helpful, sorted all the syncing issues straight away.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world. Thanks Ben

Using app

5 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 13, 2025

Sherwin at QuickBooks Online is great! He is always so helpful, patient, and lovely to deal with. No matter the issue, he takes the time to explain everything clearly and ensures we’re fully supported. We’ve been with QuickBooks Online since the beginning of El Camino and their customer service has always been top-notch. :)

Using app

About 8 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Sherwin was incredible. polite patient and efficient. Grateful for his knowledge and service.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Nick was fantastic and very patient with me. He helped me sync all my orders (which was a bit overwhelming at first) in a very quick way. He was professional and my experience was great.

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Ben was extremely helpful in providing honest advice for using QB I already had which would avoid duplications from happening if I had used this app alongside QB itself. Saved a lot of potential revisions and I can now move onto full use of QB.

Using app

About 7 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

I had a fantastic experience with Sherwin! He was incredibly helpful and resolved my issue quickly and smoothly. His efficiency and professionalism made the entire process a breeze.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

SHERWIN was really helpful, works as expected

Store

Candeo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Sherwin what a star. Been trying to sort this for hours. Really patient. Thank you

Using app

8 days

Total reviews

1

Average rating

5.0