All reviews

Rating Breakdown

  • 5
    92% (2,738 ratings)
  • 4
    6% (179 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,978)
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5 / 5 Share

May 1, 2025

Ben was great in helping

Store

KULTIQ

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Sherwin was very patient and knowledgeable. We are still working through some integration but he was very patient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Sherwin was great, Helped me sync everything!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

The integration works and there is support from the OneSaas Team

Store

Eugeria

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Worked with Support (BEN) and he was great. Made is so that we could import records further back in the history than the plugin wanted to by default. Answered all of our questions, and made the process fairly easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

I made an error in my setup, and my support, Ben, was super helpful and fixed it right away! Twice!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

The app itself is frustrating, but the support from Francis has been awesome.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Support helped me solved connections issues rapidly and efficiently. Thank you FRANCIS, you were awesome !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

After a little bit of tinkering at first, I managed to get my sales data very smoothly into quickbooks. You can only sync back one month, but Ben from customer support very quickly managed to go back further for me without me needing to do anything my end. Really easy once you get going.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

Nick was quick to resolve and explain my issue. Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Wow!!! I just worked with Francis in Customer Support and it was the BEST experience ever. I have been struggling for days to figure out the set up for Syncing between Shopify and QuickBooks only to keep hitting hurtles. One chat and Francis got me all set up. It literally saved me hours and days!!! Thank you Francis.... You're the BEST. I have also worked with Jenny who was also very helpful in getting my sync up to date! Thank you to both of you Francis and Jenny.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Solved my issue super fast! Great Communication as well! Thanks Jasmin!

Store

BonChef

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2025

Spoke on chat with Nick today, he was very helpful, quick and resolved my issues easily. Would be nice if there was out of hours cover as well

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

The customer support chat is a great tool ! You get connected to someone directly. I chatted with Ben today and in under 5 minutes, my problem was solved. Very quick and efficient !

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

I’d like to extend my sincere thanks to Nick for his swift and efficient assistance. I’m extremely happy that he was able to resolve the issue promptly. Connecting Shopify to QuickBooks Online has been incredibly helpful—it’s already making my workflow much easier and more streamlined. I truly appreciate the support!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

Looks to be a great tool to save time with accounts, my inexperience with it caused me a few issues but looks simple enough to use going forward, BEN on support chat is very knowledgable and helped me with the set up and correcting MY initial errors. Great support, cant fault them. would not hesitate to recommend the app and Ben in support

Store

UTMUK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Ben was super helpful and explained everything nicely. Great Service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

I was facing some issue with the integration and Nick has been a great help to me. Polite, swift and professional.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2025

Its literally 10pm. I'm absolutely stuck and I have an issue with the sync from my shopify store to quick books. I'm still getting used to quick books so Im a little out of my depth. I fired a message in chat expecting not to hear back or get an AI bot and I get a response from Nick. He found the issue straight away and spent 15 mins helping taking time to assist. As a small business I am trying hard to do everything myself and Nick just sorted something that I thought was going to take ages to correct. The app is so easy and simple to use, customer support is amazing. Thank you so much Nick.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Nick was a great help and guided me through the setup. It was smooth and easy thanks to Nick!

Using app

30 minutes

Total reviews

1

Average rating

5.0