All reviews

Rating Breakdown

  • 5
    91% (2,786 ratings)
  • 4
    6% (186 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,042)
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5 / 5 Share

July 29, 2025

We had a lot of workflow issues and Joe was quick to respond and resolved my query. Thanks Joe.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Nick has been incredibly helpful , initially i resolve my own issue but he probe me to wait and test single transaction before bulk syncing, which fortunatly i did as there were some other issues which required fixing such as rounding etc. he went the extra mile and help guide me step by step - i really felt the support was geniune and very professional. Thank you Nick

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Great help today from Sherwin, helped me get set up and synching :)

Using app

42 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

June 23, 2025

Great app. Has great support too. Sherwin was able to solve my problem in 2 minutes.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

BEN was a great help. Sorted out my problem very quickly and gave me tips on making the integration between QBO and Shopify work even more efficiently. Really appreciate his thoughtful help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Great customer service from ben, could not have been more helpful

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

While investigating sync errors a rep (Joe) messaged me to help and sorted it in 5 minutes without me having to do anything. Very helpful and saved me a lot of time.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Nick was great. I am really impressed with your customer service. I thought I was have to poke around for awhile on my own, but Nick reached out and helped right away. Great job!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

I needed to give access to my bookkeeper in the Connector App, Joe was super helpful and I got the job done! Cathy

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Francis from customer support was so patient and helpful, thank you so much Francis for all of your help!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Sherwin was incredibly helpful and patient while assisting me with setting up my QuickBooks account. He explained everything clearly, took the time to understand how my business works, and guided me step by step—especially with the parts I found confusing. I truly appreciate his support and professionalism. Thank you, Sherwin!

Store

DERAC

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Nick was amazing. I was staring at my computer cross-eyed and confused ready to give up. My computer made a blip noise and a chat started with Nick asking if I needed to help. Incredible service, and I love that it wasn't AI or a bot - he is a real person and was extremely helpful. Thanks, Nick! Still very confused, but that's not on you - you were very very helpful in getting my set up and on well on my way to figuring this all out. The configuration and integration support was amazing.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Sherwin was super helpful and patient—he answered all my questions one by one and made sure I understood everything clearly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Ben from support was the absolute best to deal with. Thanks again Ben!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was very helpful during the integration of Shopify/Quickbooks. :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2026

I had an error and Vinny helped me not only fix the issue but showed me a way to deal with the it myself if it ever happens again. Great support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Thanks to Sherwin for assisting to my request which was instant, was able to get the the solution I needed for the issues and given alternatives.

Store

Doxwaos

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Super service de SHERWIN

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 17, 2025

Ben from customer service was very helpful and he did great job, he answered and fixed all the concerns that I had previously.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Nick was amazing customer support. Highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0