All reviews

Rating Breakdown

  • 5
    92% (2,524 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Aug. 16, 2023

I have been using quickbooks for about 3 months. I blithely connected the shopify connector app to my quickbooks online. It is a complex process to get the two to integrate, and I didn't do it correctly. I got lots of friendly reminder emails from the app - so I logged in to get it sorted . I didn't know where to start , so I started a Webchat with Rom. The connection was immediate - no wait time at all. Rom was brilliant - and he knew the shopify and quickbooks platforms inside out . His guidance was patient, really clear, and did already I say .. patient ! I couldn't have been happier with his help, and am delighted with the outcome. Many thanks Rom !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

I have just started with the app and have had excellent support from Ben during the set up as it is new to me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Rom fixed my vexing problem in just a couple of minutes. He was very easy to work with. I'm very pleased . . .and grateful!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Great and fast service.I can recommend ROM.I recommend this application because it meets all my expectations.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

top customer service with Ben ! I tried several time to do what i wanted to synchronised, but i didn't get it. With the support service with ben, he found the solution and take care that it works. the app is very good

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Paul was really helpful and knowledgeable, I need to go away and set a couple of things up as I know how to make things complicated :) but Paul was great and I'll be back in touch with him shortly to complete the configuration.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Had a great experience with PAUL while working on my QuickBooks connection issue. He was knowledgeable, helpful, and got the job done quickly. Definitely appreciate his prompt and effective assistance. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I recently had the pleasure of working with SHERWIN to set up OneSaaS for QuickBooks. SHERWIN was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me.

Store

i-Watch

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Sherwin was awesome and wonderful. Patient and knowledgeable. He solved all of my sync issues and now all is working more smoothly than before. Would request him again if needed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Fantastic customer support from Rom that solved all my problems with the app. It would have been impossible without him. Great app!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

I had issue's with products and orders syncing with errors and David was all over it and help me pretty quickly. Now everything works great and I have learnt how to fix it next time. Thanks Heaps

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

We had such a good experience with getting help syncing our Shopify and Quickbooks system. Sherwin was quick to respond and provided help with all of our issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Ben helped me quickly load an order in from shopify. He was quick! I appreciated his quick help and kindness.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

We received excellent service from BEN today ! We had trouble setting up our Shopify-QBO connector and he took to the time to go over the error messages and help us understand where the issue was. Extremely helpful !!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Easy to set up and when I ran into an error message Sherwin was available immediately to help, fixed the problem, was friendly and knowledgeable .....Sherwin rocks, thanks

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

I recently had the pleasure of working with Sherwin to set up OneSaaS for QuickBooks. Sherwin was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.

Store

ZINK

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Had an issue we didnt know we had, I was contacted by sherwin immediately to rectify! 5 Star service, very helpful and communicated very well what our problems were. Very much so happy with his help. Excellent service!! 5**********************************************************************************************************************************************

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Had amazing support from Rom to make sure I was all set up and ready to go. Syncing is fantastic and seamless. Grateful and happy user!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Paul got me all set up on the app and so far so good! I've been dreading getting our quickbooks and shopify sync as i thought it was be a pain but needless to say it's been painless!

Using app

About 14 hours

Total reviews

5

Average rating

5.0