All reviews

Rating Breakdown

  • 5
    92% (2,533 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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4 / 5 Share

Oct. 5, 2022

Rominick helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem, but to write this review was very difficult.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 4, 2022

Sherwin from Customer Support resolved my error very very well, I was impressed by the comprehensiveness of the service and explanation. One possible improvement could be having fewer questions asking about how I'm doing and completing the survey but instead going straight to the issue, but I appreciated it nonetheless.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 29, 2022

Vincent was very helpful in assisting us to solve our syncing issues between Shopify and Quickbooks. He is very knowledgeable, patient and thorough in his work.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2022

Always have quick customer support who can help you out when you need some assistance. Ronnie from Customer Support is a real one.

Store

Filisco

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 14, 2022

Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !

4 / 5 Share

Aug. 31, 2022

Dean was super helpful and patience with our issues in Quickbooks and the shopify intergration!! Would love to have him help me on all future issues

Store

Ispire

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 16, 2022

J'ai utilisé cette application pour relier mes ventes (shopify) à ma compta (quickbooks) c'est très simple et efficace. Leur service client est disponible et compétent. Merci Sherwin

Using app

About 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

Aug. 3, 2022

I am still learning the ins and outs of this app, but I will say that customer service was helpful when I contacted them over chat. Messaged with Karol and she took the time to understand what i needed help on and gave me all the information I asked for. Very helpful and friendly.

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2022

The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 18, 2022

Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.

Using app

About 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

July 15, 2022

The app itself is quite confusing to set up, especially if you are new to this sort of thing. But David was a HUGE help in customer service!!

Using app

About 15 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 27, 2022

I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.

Store

Willa B

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 23, 2022

Idk about the app quite yet, except to say I had trouble connecting it to my Shopify. BUT it was redeemed by Ben the customer service agent who helped to get us up and running. I now see my transactions flowing as expected. Thanks Ben

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 15, 2022

Vincent was awesome. Took quite some time to get the integration to work properly, but now that it is set up, it is going to save me so much time.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 20, 2022

Sherwin helped me through some syncing issues, was fast and very thorough! Thanks for helping me out!

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2022

I love the help support of this app. They always answer questions and inquiries whenever errors occurred.

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

June 7, 2022

LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 7, 2022

Useful product from QB and a very helpful customer service from ROM reolving sync issue. Would recommed to others.

Store

Tenbox

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

June 2, 2022

This app is good, but there are definitely some things I would change especially regarding payments that happen at a later date that are not transferred to QB... but when there are issues with problem invoices that do not sync correctly, their chat feature has always helped me out. Dean today, was especially helpful in resolving my problem with a customer file that I had all mangled up!

Using app

5 months

Total reviews

2

Average rating

4.0

4 / 5 Share

May 19, 2022

I am in the process of using this app to connect my business to quickbooks. Ben and Rom were very helpful Customer support people that I chatted with when I needed help, and both were very nice.

Using app

8 months

Total reviews

1

Average rating

4.0