All reviews

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,052)
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5 / 5 Share

Dec. 3, 2024

I had the pleasure of working with Nick from Shopify while integrating Shopify with QuickBooks Online (QBO), and I couldn't be more impressed with his support. From the very beginning, Nick demonstrated a deep understanding of both platforms and guided me through the integration process with clarity and patience. He promptly addressed all my questions, offered practical solutions to unique challenges, and ensured that the setup aligned perfectly with my business needs. His professionalism and technical expertise made what could have been a complex process incredibly smooth and efficient. Thanks to Nick's assistance, we now have a seamless integration between Shopify and QBO that has streamlined our inventory and financial operations. It’s not often you come across someone as knowledgeable and committed to excellent customer service as Nick. Highly recommend working with him for any Shopify-related assistance!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 28, 2024

Nick was very helpful with explaining the integration process!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Troy has been very helpful, explaining my issue during the migration. I would suggest the support team gets a specific training on tax items. Thank you.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Ben helped me sync all of my orders from the past 6 months into QBO. Thanks so much Ben!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

FRANCIS was very helpful in clearing up all my concerns.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Sherwin was awesome and quick.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Sherwin was amazing! He was super knowledgeable and helped me so much over chat. He answered all my questions, offered excellent service, and made everything easy to understand.

Store

Kimo

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I want to say thank you Ben for helping with this app. Good service, very nice! :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Buenas tardes Hoy tuve ayuda de Sherwin, su ayuda fu eficaz y rápida, su servicio super excelente y pude resolver el problema, muchas gracias

Store

Mi tienda

Using app

3 days

4 / 5 Share

Nov. 22, 2024

Nick was incredibly professional and patient!

Store

Vibe

Using app

Almost 4 years

Total reviews

13

Average rating

4.5

5 / 5 Share

Nov. 21, 2024

Thanks Sherwin for helping me deal with an issue quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Troy from QuickBooks is absolutely brilliant! He got our company set up in no time and made the entire process seamless. His expertise is unmatched, and it’s clear he knows the product inside out. Exceptional service from start to finish. Thanks, QuickBooks, for having such a stellar team member!

Using app

14 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 19, 2024

Dean was awesome, fixed my problem before we even worked out what it was! Impressive :)

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Paul was very knowledgeable and helpful, walking through the setup details and aspects of the product! Greatly appreciate the support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Sherwin is a very good customer service and helped me a lot.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Sherwin was amazing, helping me with some mapping corrections! Couldn't have done it without them! They really are such a helpful team! I have had to reach out to support as we ironed out the kinks... and I am never let down! Today Ben was absolutely stellar in getting me sorted!

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 17, 2024

super easy to use, and the support team is awesome, Thanks Francis!

Using app

16 days

Total reviews

2

Average rating

5.0