QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,059
chart
#450
All reviews
Review RSS Feed
Oct. 2, 2024
Just did the onboarding and had to reach out to the customer support as I was facing a glitch, Rafael was very helpful and assisted me throughout the process until the issue was fixed.
Oct. 2, 2024
Excellent service that went above and beyond what I had expected! Nick was incredibly knowledgeable and patient with all of my questions and really went the extra mile to help me with my import.
Oct. 1, 2024
Onboarding was easy and customer service has been great so far. Ben fixed my syncing error and got my invoices back. Glad I finally integrated QB with my Shopify store. Thanks Ben for the help.
Oct. 1, 2024
Recommend the app. Sherwin helped me today and was very knowledgeable. Every time I have contacted Support, the agents have been super helpful and quick to respond.
Oct. 1, 2024
Sherwin helped fix an issue we had connecting our store, very knowledgeable and fast to resolve issue. Thanks a ton!
Nov. 5, 2025
Troys help was much appreciated with the integration. BEN JENNY, SHERWIN, NICK were super helpful with all the queries I had
Store
My Store
Using app
5 months
Sept. 30, 2024
This is THE app for quickbooks online and any issues just contact support, Dean was great.
Dec. 4, 2024
Excellent customer service, fast and efficient! Lori was extremely kind and helpful. It's rare these days to have such good customer service. Thank you again Lori! I needed help for a second time, and Nick helped me. He was really kind and qualified. He solved my problem quickly. Thank you Nick
Sept. 25, 2024
We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!
Jan. 21, 2026
This app functioned well for a while, but then I found some of the amounts from sales being pushed to Quickbooks were wrong, and customer service was useless in trying to help me troubleshoot the problem, so I had to spend hours fixing these issues manually. Then, they sent me an email to say I need to update the app within a week (definitely not enough time to give your customers to take action) or sales would no longer be synced. When I contacted customer service to ask specific questions about the update, they were not able to answer them (thanks for only giving us a week to update!) and said I can ignore the email that said action was necessary. I honestly don't know what's happening with this app, but the service has definitely gotten worse over the years and it's just non-stop conflicting information. Better off just going with other accounting software if you're just getting started.
Sept. 24, 2024
Had to deal with support for Shopify Connector App. Dealt with Troy - he was great, very helpful and quick to respond.
Sept. 23, 2024
Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!
Sept. 23, 2024
The app works great! Make sure to NOT create invoice in QBO as well. If you do, add a prefix to it, otherwise the Shopify order will not post to QBO because of duplicate invoice numbers. Easy fix - just something to be conscious of when setting the the API. Thanks Ben!
Sept. 20, 2024
Love this app and amazing service from the team that is very pro and efficient to solve issue Bravo
Sept. 20, 2024
Karol in Customer Support was absolutely brilliant. Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do. The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process. Thank you again and again for all your help.