QuickBooks Online

Good app and very good support, Thank you so much TROY!!

This app functioned well for a while, but then I found some of the amounts from sales being pushed to Quickbooks were wrong, and customer service was useless in trying to help me troubleshoot the problem, so I had to spend hours fixing these issues manually. Then, they sent me an email to say I need to update the app within a week (definitely not enough time to give your customers to take action) or sales would no longer be synced. When I contacted customer service to ask specific questions about the update, they were not able to answer them (thanks for only giving us a week to update!) and said I can ignore the email that said action was necessary. I honestly don't know what's happening with this app, but the service has definitely gotten worse over the years and it's just non-stop conflicting information. Better off just going with other accounting software if you're just getting started.

Dean was great, made everything smooth quick and easy!

Had to deal with support for Shopify Connector App. Dealt with Troy - he was great, very helpful and quick to respond.

Nick was very helpful setting up my shopify plugin to quickbooks online

Lori was great to work with and helped us migrate to this newer version. This app makes life a lot easier for our team. Thank you!

The app works great! Make sure to NOT create invoice in QBO as well. If you do, add a prefix to it, otherwise the Shopify order will not post to QBO because of duplicate invoice numbers. Easy fix - just something to be conscious of when setting the the API. Thanks Ben!

Ben helped a lot and got the issues resolved quicky and efficiently!

Karol in Customer Support was absolutely brilliant. Lets just say, it was getting stressful trying to get info from Shopify to Quickbooks on my own. Support was lightening quick and Karol understood, in an instant, what I was trying to do. The issue was resolved within a few minutes. The communication was perfect, Karol kept me informed all throughout the process. Thank you again and again for all your help.

Nick was efficient and informative. We are still testing the app, but if their service is any indication of their product ...count us in! Follow up to my first posting: We were having a sync issue and Jenny came to the rescue! She resolved the problem quickly and helped us understand the product more thoroughly. Great job, Jenny!

Sherwin offered amazing tech support when I had huge syncing issue with shopify after hosting a pop-up shop at an Expo. Great job Sherwin!

Great App and Excelente Customer Service from Ben

Currently getting some transactions uploaded and Sherwin has been very helpful

Had a sync issue with my new Shopify store and Troy fixed it within 5 mins - really helpful service and got me out of a hole!

App has limitations but Nick has been very helpful with addressing our concerns.

nice chat customer support! Thanks, Sherwin!

Support was very helpful - thanks BEN! Unfortunately the integration itself doesn't work for our needs

Lori was a superstar and helped me solve inventory sync issues with Shopify! Made it easy and was very accommodating with my rooki level of experience with QBO. Thanks Lori!

excellent customer service provided by all members, especially Lori. She went above and beyond to help me!

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!