All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

March 11, 2024

the App is super helpful to merge our two systems!! And the support team is awesome - they are great communicators and efficient! I worked with BEN on the support app and he was so great!!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Thank you Paul and Dean for the accurate information and your help. I found it a relieve that finally someone could help me.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks. Sherwin is very profesisonnal and attentive ! Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 6, 2024

I would highly recommend this app. If you ever have any problems, they are super helpful on the chat too. Rom was AMAZING when helping me with some technical issues. Very friendly, kind and knowledgeable!

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 6, 2024

ROM was quick to help and made it effortless to fix my issue!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily. I am very impressed with Shopify. GREAT WORK!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Karol was very helpful and new just what to do with my request. Wonderful people to work with.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

I worked with Karol today and she was awesome. She has helped me work out the problem and solve it. She was considerate and helpful. Can't thank her enough.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

David gave me an excellent service in solving my syncing issues and help all the way until everything was running perfectly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Just had great experience with Rom. Professional, friendly, knowledgeable. Full marks all around!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Ben with customer service was great in getting this set up correctly.

Using app

About 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 29, 2024

It is great to be able to transfer data seamlessly. Their customer support is always so good. Rom did a great job and explaining the issues I was having and helping me fix them and prevent them in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 28, 2024

Sherwin was awesome, very proficient, and knowledgable. made the process seems quick,

Using app

About 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 28, 2024

David was really polite and managed to solve the connection issue straight away. Thank you again David

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Sherwin was very helpful in clearing up the issues I was having syncing the app to QBO.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Sherwin helps me to setup my connection between shopify and qbo. Fast and verry helpfull

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

The app has been great so far. when I ran into trouble using the app, Ronnie went above and beyond, solved my problem, and explained where I got it wrong. She was incredibly patient with me. Awesome app. fantastic customer service

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 26, 2024

Great service, Troy answered all my questions and was super helpful.

Store

Tannus

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2024

I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0