All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

Dec. 26, 2023

Lori Provided me the help needed, perfect support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Awesome support from Customer Support Rafael. All solved in a blink. So helpful, thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Needed to set up the connection between shopify and QuickBooks, I dealt with ROM who was just amazing, so helpful and talked me through the entire process, extremely happy with how patient they were with me and it was step by step help. Thank you so mcuh

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We had an issue with a connection to a store. David went over and above to help resolve the issue.

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We use this app to sync our shopify orders with our quickbooks account. I recently changed over our bank account and ROM was great in helping me with this process.

Using app

Over 2 years

Total reviews

6

Average rating

4.7

4 / 5 Share

Dec. 19, 2023

I was able to get all my transactions into QB from Shopify. I ran into an issue but Rafael popped up on my screen and was super helpful, he even did some background work and then let me know when it was done, and it was! Would recommend.

Using app

38 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 19, 2023

Sherwin was very helpful and very quick to assist me with my questions!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

3 / 5 Share

Dec. 18, 2023

Can't say I've found setting up the Connector to be 100% straightforward and still having some issues but Sherwin in Support has been excellent.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 2, 2024

great app & very helpfull team DEAN spent more than an hour with me to configure the app & to make sure everything is going well. & Troy really helped to reconfigure all my settings after making it messy from my end. thanks & keep up the good work.

Using app

29 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Dec. 15, 2023

Sherwin was very fast and efficient at sorting out my query, thank you very much - great chat support service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 14, 2023

I had a sync error and Sherwin solved it quickly and without any fuss or input from me. Great to have actual support.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 14, 2023

As soon as the chatbox opened I thought about just giving up before I had even begun as I didn't think I would be able to explain what I needed to do or for that matter be able to even understand the solution that would be provided. Rom changed all that! He was super clear, informative, and friendly. An absolute asset to QB.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Rom helped us with the integration, helped with solving the sync issues, and even offered to help set up additional features! Very responsive and friendly, making using the QuickBooks app an even more enjoyable one. Highly recommend :) Jasmin was also really friendly and super helpful in solving my sync issues! Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great support from Rom, helped install and configure a new installation in minutes.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Ronnie, This guy is absolutely amazing. He spent a few hours with me and we worked through everything that was going on with my connection. I would recommend this to anyone and everyone that uses shopify and Quickbooks.

Using app

37 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

ROM was very quick and helpful to resolve my issue with orders not syncing! Thank you very much for keeping me running smoothly!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Rom was very helpful with an issue I encountered with the Quickbooks connector. He diagnosed and solved the problem very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

Using app

About 2 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Dec. 12, 2023

So far the App is good. It is integrating most of my sales with QuickBooks fairly seamlessly. Sherman on the help chat was particularly helpful and friendly.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 12, 2023

Sherwin is the best - speedy and helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0