All reviews

Rating Breakdown

  • 5
    92% (2,740 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,981)
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4 / 5 Share

March 13, 2024

This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely. Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!

Using app

20 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 12, 2024

Nick was super helpful and solved my issue quickly. This app is a god sent as it allows me to connect both my Shopify sites to my QB file that syncs the correct inventory levels.

Using app

Almost 3 years

Total reviews

18

Average rating

4.9

4 / 5 Share

Jan. 29, 2025

Has a small Shopify glitch where it uses a random clients name when automatically creating invoices with data it imports from Shopify. Otherwise this app integrates and syncs perfectly to QuickBooks without any problems. You might need some assistance from support with some of the settings as they can be confusing and might cause your data to not sync correctly. Support responds extremely fast and was quick to assist and help me set it up correctly.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct. Edit: I ran into another issue, and David took care of it again! :-) Great CS!

Store

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Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Excellent support form SHERWIN, he was very patient with all my requests.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Just a big thank you to David who helped me set up our sync. It works great and support is very accessible and helpful.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

the App is super helpful to merge our two systems!! And the support team is awesome - they are great communicators and efficient! I worked with BEN on the support app and he was so great!!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Thank you Paul and Dean for the accurate information and your help. I found it a relieve that finally someone could help me.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks. Sherwin is very profesisonnal and attentive ! Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 6, 2024

I would highly recommend this app. If you ever have any problems, they are super helpful on the chat too. Rom was AMAZING when helping me with some technical issues. Very friendly, kind and knowledgeable!

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 6, 2024

ROM was quick to help and made it effortless to fix my issue!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily. I am very impressed with Shopify. GREAT WORK!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Karol was very helpful and new just what to do with my request. Wonderful people to work with.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

I worked with Karol today and she was awesome. She has helped me work out the problem and solve it. She was considerate and helpful. Can't thank her enough.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

David gave me an excellent service in solving my syncing issues and help all the way until everything was running perfectly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Just had great experience with Rom. Professional, friendly, knowledgeable. Full marks all around!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Ben with customer service was great in getting this set up correctly.

Using app

About 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 29, 2024

It is great to be able to transfer data seamlessly. Their customer support is always so good. Rom did a great job and explaining the issues I was having and helping me fix them and prevent them in the future.

Using app

3 months

Total reviews

1

Average rating

5.0