QuickBooks Online
All reviews
Ben has been very helpful with assisting me in troubleshooting some SKU issues. Very prompt and helpful replies!
ROM was great in helping me understand the connection between QBO & Amazon marketplace. Each time that ROM has helped me in the past I went away with a better understanding of what is going on.
Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.
Contacted Shopify to assist with review issues. David was very clear and the issues were resolved very quickly. Top quality service.
ROM was really helpful in setting it up, had it going in 10 minutes
I app is my favorite option for syncing QBO and shopify because we need to track destination based sales tax for washington state. It beings in more data than I would like, but is easy to use. Sherwin at support is great and helped me get set up, very easy to reach support and help was quick.
Not only was i endlessly grateful to find a help option in QB connect, but David's help and wording to how i could get my desired outcome was comforting and easy to understand. David was very professional in all aspects.
Karol's customer support was quick and efficient!! well done
The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!
Have had nothing but a great experience with Quickbooks online so far, and the connection between shopify and quickbooks has been amazing. All of my transactions sync. I did have an issue with the sync and duplicate items, however, Lori was able to resolve my issue extremely quickly! Highly recommend.
I had a fantastic experience with their service, especially with Rafael. He is quick to respond and very knowledgeable. My problem with the QB connector was resolved in a remarkably short amount of time.
Ben was very helpful to me when installing the app. Great customer service!
App simplifies my Shopify accounting. Support is great and fast - in particular David gets a shout-out he is very knowledgeable and helpful.
Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.
App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.
This app is great, I had some issues while setting up but Ben and Sherwin from support did and outstanding job helping me. Very happy overall.
app is kinda complicated to sync data to QBO but a support team member, who is Karol, is very friendly and nicely supports me. I got couple of issue while syncing data however she helped me and explained each feature gently. Thank you Karol!
Absolutely love the supportive and active team of specialists and professionals. I was so nervous about setting up QBO to my Shopify store, but their live chat does wonders. Sherwin was my support specialist when I first started setting up QB to my Shopify store and he gave me sound advice, provided knowledge and guidance, and then links for me to read through on how to setup my QB to Shopify. I feel confident knowing that there are really well educated professionals and competent team members behind the scenes ready to support me with any questions or concerns I have about the app. I absolutely love the professionalism and the exceptional guidance and product knowledge provided to me by Sherwin. Thank you so much!
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