QuickBooks Online

Oct. 3, 2023

Rom has been super prompt and quick at identifying my issue and in providing a response. He made sure I was good to go before closing the chat. I like it when issues are resolved promptly.

Oct. 17, 2023

I had an issue syncing he products so I initiated the web chat. This guy Paul helped me throughout the process & resolved my issue in no time. Great Customer Service.

March 21, 2024

David is an absolute superstar! I was facing a dilemma and reached out to him for assistance. To my astonishment, he swiftly resolved my issue in less than a minute! His efficiency and expertise are truly commendable. David has set the bar high for exceptional assistance, and I'm genuinely impressed with his promptness and effectiveness. Kudos to David for being an outstanding helper!

Sept. 28, 2023

David was very helpful and knowledgeable. We have managed to fix all the issues within the minutes. Thank you so much!

Sept. 27, 2023

Clarrise helped me or assisted on what to do after integrating the apps, and she's very helpful. Now i need to try and wait if my expectations to the apps to my QBO will meet my expectations as still currently syncing.

Sept. 26, 2023

The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough

Sept. 26, 2023

Faced an error in syncing data from Shopify to Quickbooks but their customer service was very helpful. Customer service ROM assist me to solved the problem easily and also give a few suggestions on the sync settings. Thank you again for your great service.

Sept. 21, 2023

I would like to give a shout out to Rafael and Sherwin for their incredible support. Earlier I had been using the wrong configuration. They were patient and understanding. Help was immediate and solved the issue! Thank you! I would totally recommend using this app as long as you use it correctly. :)

Sept. 20, 2023

Rom was amazing at helping me sync my Shopify account with Quickbooks. I didn't think it would be possible on live chat but Rom was very good at problem solving and shared some screenshots whilst working on the back end. Now all my Shopify orders flow through nicely into Quickbooks! Well done Rom!!

Sept. 18, 2023

Sherwin was very helpful and patient today. We finally got my Shopify store and QuickBooks synced. Sherwin answered all of my questions and made sure I fully understood what we were going to achieve. Thank you Sherwin.

Sept. 18, 2023

Customer Service was fantastic! The Product is not intuitive by nature, however, Customer Service Support was responsive to my issue. The Support Representative, Ben, was exceptionally knowledgeable and very dedicated to resolving my Connector issues. Ben checked with me EVERY step of the way, and he boosted my morale getting through the Connector application process. Thank You, Ben!

Sept. 18, 2023

Rom's customer support was great. He really helped me with the onboarding process and configuration of settings. Very quick aswell. Overall the appp is easy to use and I'd recommend it to others who are trying to get their Shopify linked with QBO.

Sept. 14, 2023

Fantastic support from Karol. Needed some configuration changes in order to sync my Shopify orders to Quickbooks properly. Super knowledgeable and helped solve the issue within a minute or two. Even made the configuration change for me and stayed to ensure the problem was solved. Many pick a solution based on price but often they don't consider the support provided (always remember that). Thanks Karol! cheers Jerry

Sept. 14, 2023

We had the same issue as some of the other reviewers (sync issues) but Lori at QBO's support team was EXTREMELY quick to resolve the issue and get us back on track!

Sept. 13, 2023

I needed to install QBOG for my second Shopify store but was having problems. Rafael helped me get all set up and even fixed a lingering issue on my first store. Thanks!

Sept. 8, 2023

The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.

Sept. 7, 2023

Fantastic app! And amazing immediate support - DAVID was amazing and patient and super competent as he helped guide us through. Great app and great support! Thanks David and team! Recommended!

Sept. 6, 2023

Excellent service from Sherwin quickly resolving my connector issue!

Sept. 6, 2023

David was a great help, figured out my problem in under 5 mins! Thanks David :)

Sept. 5, 2023

Excellent support! David was able to resolve our issue within a matter of minutes. Thanks again David!