All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2023

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app. They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin really knows what he is doing, he solved my problems and did it in record time. He really came through for my company. Will definitely be messaging them if i run into any more problems, hopefully i get Sherwin again cuz that was awesome.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Ben was extremely patient with my setup. Super helpful and answered all the questions I had. It's incredibly important to have someone responsive and knowledgeable on the other end of a chat! I appreciate the service, it was a great first experience.

Store

Barkus

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin was amazing and super helpful. Made a fix to our account within minutes! Fingers crossed for you that you have the same experience as myself.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

May 16, 2023

Thanks for Rom sorting sync issue, love this App there are only two things that can improve: 1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason 2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve. Will be good to have the option to re-link products myself this way I can do this on a monthly basis.

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 23, 2023

I received an e-mail saying something was wrong with my connection. I logged in and noticed quite a few transactions hadn't synced, despite being paid. I jumped on chat and within just a few minutes Karol sorted the whole thing out!

Using app

7 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 20, 2025

Jiji was great in helping me fix sync errors. Made a process that would have made my head spin very easy. Thank you!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 12, 2023

im new user on Quickbooks, Paul on the support was so much helpful and know what really each user needs i appreciate his help and his guide steps thank you so much Paul ......

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app to work with to handle my hustle in managing my account as i need to focus on strategies rather than spending time on managing accounts. so QB had reduce that work load and gave my extra hours. I had some issue in integration, and this was not a problem as Rom was there, a super intelligent and supportive who handle my issue and guide my properly and also had helped my more which i asked for as its saves my hours in coming integration problem. Thank you Rom

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Dean was absolutely fantastic providing a resolution to our issues. The app is OK and its free so actually its OK.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 12, 2023

Sherwin and Paul were a big help with resolving an issue we had with our order validation and tax mapping causing orders to not appear in QuickBooks. It was an amazing pleasure to work with them!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

It works very well in Australia; it is cheaper for Shopify users than the beloved Xero. Support is excellent, I had so many issues, and Ronnie could sort things out in a blink of an eye. Recommend

Using app

9 days

Total reviews

6

Average rating

4.7

5 / 5 Share

May 9, 2023

Ben at QuickBooks is so nice and helpful. The team is very fast and friendly! Great company to work with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

I had an integration concern and was bounced around from other parties. SHERWIN and RAF stuck with me until my question was answered. Very helpful.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2023

Rom was extremely helpful in resolving my issue with the syncing I had with payment fees. He made it easy to understand and guided me throughout the whole process.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2023

Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Lori was of great help with getting us back on track with helping us sync everything together. Great customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0