QuickBooks Online
All reviews
App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!
Karol was a amazing in providing assistance in the set-up of our Shopify store connection. She was efficient and was able to answer any questions I had quickly. I commend her support highly!
Every time I have an issue with my transactions they always help me with answers and how to solve them quickly. Floribelle and all other staff are always helpful! THANK YOU!
DAVID was a huge help in syncing our shopify data with QBO!
Sherwin was very helpful and sorted my Sync issue out straight away
Sherwin was a great help in being able to sync prior months.
Great customer service from Sherwin! I had an error trying to sync my products and he noticed and directly chatted with me asking if I needed help. Solved my issue right away.
I can't thank Rom enough! Professional, extremely helpful and most importantly patient. Issue resolved in minutes but saved me hours of pulling my hair out! Thank you again!
They have helped me with the integration and actually walked me through it step by step. THE BEST Customer service ever. Many thank to ROM,JASMIN , and CLARISSE for being so amazing and patient. ROM waited for me to do the edits and then helped me to correctly sync the data.
David provided fantastic help with my concerns! Connecting so many different apps on Shopify can sometimes be confusing and having that personalized customer service makes a world of difference in saving time and alleviates so much stress in trying to figure it all out alone. Superb - and thanks again David!
Very new to quickbooks so it's a bit of a learning curve. However, I got instant help from Ben, who solved my issue in seconds.
Ben was fantastic, helped me sync some old data to get the books caught up for the year. 10/10
I cannot thank Sherwin enough! I've had trouble with orders syncing through to QBO and had several chats to no avail. Today I was lucky enough to connect with Sherwin, not only has he sorted all the sync issues bt he also explained step by step how to do it. Just brilliant! Thank you so much Sherwin! I can't recommend this guy enough.
QBOG consistently helps me with great kindness, and I highly recommend them to everyone. Especially, David is the best.
Unfortunately, my old review is no longer applicable. A new update was rolled out and customers were migrated with no input. The new update is not functional and has created a whole swath of issues. The new update lacks 90% of the functionality of the old version until these are fixed. However, I would like to give customer support 5/5 stars. Jasmin was amazing in helping me get back to the old version for now until the issues are fixed. The customer support team are amazing.
Paul delivered exceptional customer service—swift, efficient, and highly knowledgeable. I wish more companies provided this level of service. Undoubtedly the best support I've received from any SaaS company
I love this app! Syncs my Shopify and Quickbooks and literally cuts my paperwork in half. Whenever I have an issue or question, they are super quick to respond and figure it out. Amazing! Because I do not get that attention or timeliness from other apps and services. Shout out to Ronnie! He fixed a very specific and individual issue for us today. THANK YOU
Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.
Sherwin provided me with exceptional assistance
Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!
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