All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

Aug. 11, 2023

Rom fixed my vexing problem in just a couple of minutes. He was very easy to work with. I'm very pleased . . .and grateful!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

top customer service with Ben ! I tried several time to do what i wanted to synchronised, but i didn't get it. With the support service with ben, he found the solution and take care that it works. the app is very good

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Paul was really helpful and knowledgeable, I need to go away and set a couple of things up as I know how to make things complicated :) but Paul was great and I'll be back in touch with him shortly to complete the configuration.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I recently had the pleasure of working with SHERWIN to set up OneSaaS for QuickBooks. SHERWIN was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me.

Store

i-Watch

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Sherwin was awesome and wonderful. Patient and knowledgeable. He solved all of my sync issues and now all is working more smoothly than before. Would request him again if needed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 11, 2026

Fantastic customer support from Rom that solved all my problems with the app. It would have been impossible without him. Great app! UPDATE: they updated the app as January 2025 and nothing is working anymore. I have been waiting for an update from their customer service for 3 weeks and they keep telling me the developers are working on it. Terrible app and customer service

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 8, 2023

I had issue's with products and orders syncing with errors and David was all over it and help me pretty quickly. Now everything works great and I have learnt how to fix it next time. Thanks Heaps

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

We had such a good experience with getting help syncing our Shopify and Quickbooks system. Sherwin was quick to respond and provided help with all of our issues.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Ben helped me quickly load an order in from shopify. He was quick! I appreciated his quick help and kindness.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

We received excellent service from BEN today ! We had trouble setting up our Shopify-QBO connector and he took to the time to go over the error messages and help us understand where the issue was. Extremely helpful !!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Easy to set up and when I ran into an error message Sherwin was available immediately to help, fixed the problem, was friendly and knowledgeable .....Sherwin rocks, thanks

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Had an issue we didnt know we had, I was contacted by sherwin immediately to rectify! 5 Star service, very helpful and communicated very well what our problems were. Very much so happy with his help. Excellent service!! 5**********************************************************************************************************************************************

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Paul got me all set up on the app and so far so good! I've been dreading getting our quickbooks and shopify sync as i thought it was be a pain but needless to say it's been painless!

Using app

About 14 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Clarisse was a great help, i was coming in completely blind on how to link shopify to Quickbooks. She took me through each process and helped me a long the way. She was polite and responded so fast. Great service would definitely recommend Clarisse!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

I am new to using this app and Ronnie on the chat support was quick to assist with answering my questions and helping me connect my online store to Quickbooks. Very quick and efficient service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Just got off the chat line with Sherwin and like all others before, helped me quickly, expertly and professionally. This app saves the business a TON of time and only requires occasional checking. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Thank you Clarissa for assisting with the orders that were missing on our account.The service was fast and professional.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2023

I was having issues integrating my payments with my Shopify to my QBO and Sherwin worked with me to get the issue handled. He stick with me through thick and thin until he had the issue resolved. He kept me calm and reassured me - I never became frustrated because I believed he would see me through and he did! He cleared up months worth of issues that had been created on my end. Yay! Fantastic service from Sherwin! Ask for him by name! :-D

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I've needed help to make some adjustments and setup some changes to that everything would work out good. Sherwin, Rom and Karol at the customer service were helpful and precise with the help I received. I would definitely recommand this app with it's amazing customer service. Thank you again Sherwin!

Using app

7 months

Total reviews

7

Average rating

5.0