All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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4 / 5 Share

July 13, 2023

The customer support was great, Thanks Ben!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 5, 2023

David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.

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BIGTENT

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 12, 2023

Working with ROM is a real pleasure! His patience is very appreciated considering I am a beginner with QBO and not very good with computers in general. He takes the time to explain things from the beginning si that I actually understand what I am doing! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Recently, I had a pleasure to chat with Karol as I needed assistance with Sync between Shopify and QuickBooks. I was very impressed with her knowledge and fast response. Karol was able to help me to navigate both Apps and finish the work seamlessly . My overall experience was amazing and I'm thrilled to received such a great support.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

I had the pleasure to work with Sherwin. The support was exceptional. The kind of interactions that re-assures my selection of working with the QB solution. Exceptional! Keep up this amazing job. LH

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Aspira Breath

Using app

34 minutes

5 / 5 Share

July 11, 2023

I installed this on my Shopify app last year but haven't had a chance to set it up until recently. I'm clueless about any Accounting apps so i wasn't sure what I was doing. David from Customer Support was very helpful and patient and my integration issues were resolved in no time. App is straightforward after all! Highly recommend!

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Woof Pack Online

Using app

8 months

5 / 5 Share

June 18, 2024

Thanks so much Nick for all your help today!!!!

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Café Barista

Using app

12 months

5 / 5 Share

July 10, 2023

Great Support by Rom. Thanks for your time today working through our sync issue. Greatly appreciated.

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Beeswax Works Wholesale

Using app

About 1 hour

5 / 5 Share

July 10, 2023

Integration with QBO was super easy! Sherwin was a great help, and was able to answer all my questions and provide tons of valuable info!

Store

Diyversify

Using app

28 minutes

5 / 5 Share

July 10, 2023

Paul was absolutely fantastic. My accounting knowledge is very limited and Paul guided me through each step with patience to get everything set up.

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Lane 44

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2023

Merci à Ben pour l'aide aujourd'hui! Très professionnel et courtois. Il prend le temps de bien demander à la personne les besoins. Je recommande ce produit! :)

Using app

37 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

July 6, 2023

We had a really great experience with ROM in getting our account all syncing and up to date. He very clearly explained the issue and got us up and running really quickly and efficiently.

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Before

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 5, 2023

I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left. I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly. As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business. I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software. I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

I had an issue with the sync and had to contact support. SHERWIN dealt with the issue quick and also explained me what to do. Best and friendlies support ever. Thank you

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

July 5, 2023

Sherwin, thank you for helping me so quickly. I had a syncing issue that we have been dealing with for a couple of weeks and would manually make the order. Today, i tried out support and Sherwin was able to fix the issue in less than 5 minutes. I look forward to installing this app on our other Shopify store.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 23, 2024

Excellent service avec Sherwin, qui m'a aidé dans la configuration de Shopify avec Quickbooks. Merci Excellent service avec David aussi

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 3, 2023

Thanks Ronnie for helping with the Sync issue. Very good service and help me to solve the issue quickly. And, please add Parent and Child SKUs or similar functions on QuickBooks. Thank you.

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Acebela

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 3, 2023

ROM, was great helped sort our issue. We had problem with our product sync and he sorted it out very professionally

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Really impressed with the level of customer service by all the staff i have talked with including LORI. Very informative, friendly and professional.

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Gym Sox

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Paul was extremely helpful with setting up our integration. Great product and great service. Thank you

Store

Dyefor

Using app

About 1 hour

Total reviews

2

Average rating

5.0